On bikes with a magnet located on the spokes, a misaligned magnet can be the issue. You are using an out of date browser. Please visit our global website, Compact and lightweight for better handling (2.6 kg), More ground clearance for technical trails, Smooth, direct power to ensure youre always in complete control, Responsive, allowing for a smoother cut-off when pedaling above 25km/h, Quiet motor lets you enjoy the trails without distraction, Durable and weather-resistant for riding in all conditions, Customizable power and battery management with the E-TUBE PROJECT Cyclist Cyclist App, Streamlined mount position provides easy visibility, Connect wirelessly to the E-TUBE PROJECT Cyclist Cyclist or E-TUBE RIDE app, Retains 60% max capacity after 1000 full charge cycles, Quick charging to get you on the trails sooner, Internal mount options for sleek frame designs, LINKGLIDE drivetrains have been engineered to be more durable while delivering smooth shifting, Shorter cranks help prevent pedal strikes to maintain smooth cadence and motor assistance, Available crank lengths: 160mm, 165mm, 170mm or 175mm, Light and strong chainrings with DYNAMIC CHAIN ENGAGEMENT+ for improved chain retention on bumpy terrain, Chainring teeth options: 32T, 34T, 36T or 38T, Equipped on a wide variety of brands and models. The first dedicated E-MTB system for conquering mountains and exploring new trails, Refreshed flagship e-MTB system for conquering mountains and exploring new trails, Find your nearest dealer to schedule a test ride. Is lock-free synchronization always superior to synchronization using locks? Our most versatile assist mode to date is perfectly tuned for . 3 common Shimano STEPS error messages and how to solve them, Top 10 Shimano EP8 errors and how to solve them, 10 Essential Tips for Helping Your Kids Start Mountain Biking: A Guide for Parents, Unleash the Power of 29in Wheels on the Patrol 09 Mountain Bike Enhanced Stability, traction, rollover and more. If your bike is resting make sure the pedal and cranks are clear and nothing is touching them. 1 out of 1 found this helpful. By clicking Allow All, you agree to the storing of cookies on your device. Shimano could fix the problem by putting larger and stronger connectors in the battery,but until that happens,keep the terminals clean. Please take some time to look over our product and service related waiver. For a minute it works fine, then stops, then might come back, might not. Rode the bike about a week and now I'm getting the speed sensor error. I thought it could be something simple, like too much clearance between the magnet and the sensor - that's not the case. We use the Shimano STEPS assist unit on the Patrol eMTB range because of its reliability and ease of use, but even reliable systems like the STEPS can throw out error messages from time to time. Had similar problem with my e8000. did you have any more progress with this bike? Shimano says it's a connection problem between battery and motor and has asked LBS to open motor and check connections. https://bicycles.stackexchange.com/questions/43858/shimano-steps-ebike-e010-and-e012-errors-diy-fix-possible. They moved it closer to the sensor putting additional washers underneath and said that did the trick Just a bit of data for those with problems. If your an RC car guy, imagine the pinion gear not making contact with the spur gear. Good luck. ). We continue making our EP drive units smarter to deliver next-gen automatic shifting technologies with enhanced riding dynamics. Mountain biking is a fun and exciting activity that can be enjoyed by people of all ages, including children. I took another guys suggestion and cleaned the pins on the terminal block unit. Share Improve this answer Follow Thankfully most of these codes arent too serious and actually arent problems at all, one those were going to look at today is the Shimano STEPS W013 error code. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Suspicious referee report, are "suggested citations" from a paper mill? SHIMANO EP8 - Inside The System #RideShimano 168K subscribers Subscribe 473 1.1M views 2 years ago #RideShimano Ready to Ride the Revolution with SHIMANO EP8? Also heard of this happening to another EP8 up in park city, 5 miles on the motor, and did the same thing mine did. Top 10 Shimano EP8 errors and how to solve them, 10 Essential Tips for Helping Your Kids Start Mountain Biking: A Guide for Parents, Unleash the Power of 29in Wheels on the Patrol 09 Mountain Bike Enhanced Stability, traction, rollover and more. Introducing the new Focus Jam2 and Sam2 your perfect match. Thats great. Issue I and others have is that display detects a change in voltage and shuts down motor. Needless to say, I'm not impressed. MANUALS & TECHNICAL DOCUMENTS Would the reflected sun's radiation melt ice in LEO? How to fix Shimano STEPS W013 Error Code? The bike shop will have a diagnostic tool but usually they just send the motor away. CRC after some chasing confirmed that was the right course of action and they'd refund the repair costs. Perhaps the most common error code that will be displayed on a Shimano STEPS system of the W013 code, but its also the easiest to fix. Built on 35 years of pioneering innovation, our e-MTB systems are designed to let you manuever your bike like a regular mountainbike.Blended harmoniously with the bike frame, the components work in sync to deliver an unparalleled performance: powerful enough to tackle that steep, tricky bit of trail, yet intuitive enough to give you just the right amount of support to hit the technical single-tracks with confidence.They allow you to fully focus on whats ahead.So stop thinking and start exploring. SM-CRE80-12-SB. Do NOT power the system on if your foot (or anything else) is resing on your pedal or crankarm. If the W013 error code appears on your screen you will probably also discover that the motor will assist less than usual or not at all. DISCONTINUED PRODUCTS, SHIMANO SERVICE CENTERS | MANUALS & TECHNICAL DOCUMENTS | DISCONTINUED PRODUCTS, Privacy Policy | Cookies Preferences | Terms of Use | California Transparency in Supply Chain Act | ADA Compliance. Same problem occurred again. HOME The Orbea Rise was released with a 360Wh battery. Shimano also claims this issue is. The versatile and powerful SHIMANO EP8 (EP800) e-bike system can be found on a wide range of brands and models. It may not display this or other websites correctly. PRODUCT My EO10 error needed the motor changing. Fix was instant and has remained problem free now for a more than two months. Maybe check the plug in at the motor. Our batteries are designed to keep you out on the trails and riding further. Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes, Meet the Patrol Mountain Team at Eurobike 2022. Introducing the new Focus Jam2 and Sam2 your perfect match. However, the dealer is in another town, so I'm wondering if anyone has been successful solving this problem on their own? Motor shuts down. Rode the bike about a week and now Im getting the speed sensor error. My dealer told me this may be a firmware problem and asked me to hand the bike over for service. Until they do, it's not too much of an inconvenience. Once they got it - a lot of error codes coming up from the unit, need to consult Shimano support. On a mountain bike, that's not fit for purpose in my mind. This product was intended for electricians to use when joining aluminum wiring. View your system settings, assist levels and ride metrics via a 1.6 (inch) color LCD screen for easy on-trail reference. My Shimano Steps-powered e-bike is frequently but irregularly giving me the errors E010 and E012. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . 565 miles it had covered and 1 year old. The fix this error try the following. Component categories and series of GRAVEL, Component categories and series of LIFESTYLE, Component categories and series of E-BIKE, Your smartphone to cycling computer on the bike, SHIMANO bicycle ride data collection/analysis service, SHIMANO AGAINST THE TAMPERING WITH E-BIKES, California Transparency in Supply Chain Act. Cant find anything online about fixing this issue. JavaScript is disabled. E-BIKE There's an e-bike revolution. The EP8 (EP800) drive unit delivers smooth, direct power to ensure youre always in complete control while experiencing a natural ride feeling. It is now possible to unlock the new Shimano EP8 motor with Flash software by Eplus Italy! Took the bike to Balfe's Bikes workshop a couple of weeks ago. We are in Florida 200 yards from the Gulf so0 corrosion is a real issue. Left it in the bike shop but they couldn't find the problem. Just kidding. If this is not correct you will experience 010 issue. The E012 error means that the torque sensor is misaligned. Remove battery and clean contacts on battery and battery mount with disc brake cleaner. After 2250 joyous trail miles on my Commencal MetaPower eMTB with Shimano's e8000 motor, I've recently experienced the apparently common - and oft-, More details quoted from someone with far more technical expertise than me in the Fb group, ". My shimano steps started cutting out and displaying the E010 error code at about 3500 kilometers. However, The Patrol 09 is a mountain bike designed for the most challenging off-road adventures, and its standout feature is the, Patrol Mountain has taken the electric mountain biking world by storm with their latest addition to the eMTB family . Thats exactly what happened- I took a break and powered off the system. The new 2021 Shimano EP8 closes in on the competition with a new magnesium housing, improved support over a wider cadence range, more adjustment options, 10% less weight and 20% more torque. Pretty ez to check if its snapped in place with the little plastic shimano plug tool. Return to top Related articles. Here are 3 common error messages, what they mean and how to solve them. Frankly, I'm not even sure that the latest motor systems use reed switches any more. A wide input area for easy, intuitive operation on the trails with or without gloves. You can use, Welcome to the site, dont forget to take the. Switch the STEPS system off by the power button. Location/look of magnet and sensor. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. How does a fan in a turbofan engine suck air in? Shimano authorized new battery. Shimano Steps ebike E010 and E012 errors: DIY fix possible? Ride to New Heights with the Revolutionary Patrol E-Five Trail EMTB: The Ultimate Trail-Riding Machine! For a better experience, please enable JavaScript in your browser before proceeding. Because of a hard to see, small dent on the motor casing, Shimano wouldn't fix it under warranty. It combines support for advanced features with a more traditionalriding feel for a truly revolutionary e-bike riding experience. Rob has ridden the bike, so make You must log in or register to reply here. Doesn't exactly specify but most of the recommendations are to get it to the dealer. What factors changed the Ukrainians' belief in the possibility of a full-scale invasion between Dec 2021 and Feb 2022? Mountain biking is a fun and exciting activity that can be enjoyed by people of all ages, including children. They might work 10,000 times in a row, and then miss a beat. If you receive the message you might find that the assist from the motor is less than usual or that the system refuses to assist at all. Component categories and series of GRAVEL, Component categories and series of LIFESTYLE, Component categories and series of E-BIKE, Your smartphone to cycling computer on the bike, SHIMANO bicycle ride data collection/analysis service, SHIMANO AGAINST THE TAMPERING WITH E-BIKES, California Transparency in Supply Chain Act. Shimano e6100 Motor issue - Clunking and Whirring. A buddy brought me his very early emtb that was intermittently twitchy. According to Shimano, E010 indicates a "system error," so I searched my regular ebike forum jaunts (mostly here and the eMTB Forums) for ideas and info. I'm aware of a number of EO10 errors that have ended up with a new motor. > > If this message is displayed then you might find that the assist is much less than usual or that the motor switches off every 3-4 pedal strokes. While the system. How to react to a students panic attack in an oral exam? Reproduktion of the E010 on latest Firmware of the Shimano E8000First the Error only accured a few times in combination of W013. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. (But of course try unplugging and replugging everything.). I keep getting W101 error on screen, it keeps losing the speed sensor signal. To fix it, simply turn the system off, ensure the pedals are not being pushed and switch the unit back on. Im an old guy - 62 and thats all we have. The problem is that you don't know what the codes mean. Its always exciting to be at Eurobike, but this year perhaps more so thanks to a move to a new venue. More speed, more power, more fun! Thats probably the way to go. EXPLORE NEW GROUNDSReady to discover unchartered territory? Because we respect your right to privacy, you can choose not to allow some types of cookies. Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes, Meet the Patrol Mountain Team at Eurobike 2022. Was Galileo expecting to see so many stars? We'll see what we find out and if they can resolve the problem. I then use 91 % alcohol to finish the cleaning. Below we have details of 3 of the most common Shimano STEPS error messages along with what they mean, what to look for and how you might be able to fix them. My shimano steps started cutting out and displaying the E010 error code at about 3500 kilometers. New shared architecture Drivetrain components from Shimano. BIKE. Blow out the hole plug and add some dielectric grease. Looks like Vitus used something custom. We use cookies to ensure that we give you the best experience on our website. The World's largest electric mountain bike community. It often happens uphill. To avoid the Shimano STEPS W013 error code follow these steps. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Which basecaller for nanopore is the best to produce event tables with information about the block size/move table. Has 90% of ice around Antarctica disappeared in less than a decade? By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. I took it apart, expecting to see a Hall effect device, but it was a simple magnetic reed switch. The last firmware that can make these changes is 4.0.2. SpeedFun Furious Evo easy for Bafang M800, SpeedFun Furious Evo for Polini E-P3, E-P3+ and EP-3+ MX, Your Bosch eBikes automated run-down procedure, Meet David Specialist Installer in Gauteng. Location/look of magnet and sensor. The bike shop will probably charge for the diagnosis. Do NOT power the system on if the eMTB is leaning on the chainset. The W013 message usually means that the torque sensor hasnt been full initialised. E010 Shimano Errors, Is there a fix, well yes there is but it could be expensive The Yorkshire Bike Mechanic 8.93K subscribers Subscribe 249 14K views 9 months ago The dreaded Shimano E010. SM-CRE80. I'm not sure how tolerant ebike computers are about missed pulses, but some systems would shut down immediately on such an anomaly. This is a common problem as many bikes come out of the factory like this and it takes a couple miles before the STePs system throws an error. Without more details as to the cause (and I doubt if they will be forthcoming) any suggestion we could make would be just a wild guess. I resolved this problem by applying ox-gard to the four male terminals that the battery connects to and working it in with a wire brush. Lol. The best answers are voted up and rise to the top, Not the answer you're looking for? I have had the 010 problem in Florida (close to the Gulf of Mexico) and in the UK with different batteries. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. In the E6000 Series Dealers manual and E8000 Series User's manual I found the following: E010: The small end fits perfectly in the battery connector slot. Likely, it is a firmware issue, but Shimano hasn't fixed it (yet). Car batteries have some blue liquid painted on them which dries, and does the same, but Vaseline has the same properties of conducting electricity while inhibiting corrosion. We have 2 bikes with the e step system and experienced many e 10 errors until I discovered the real cause. The upper right photo (below) shows the part that fails (within Shimano Steps' torque sensor). While the system Sometimes I can restart it and other times I need to remove battery and re-install. Bicycles Stack Exchange is a question and answer site for people who build and repair bicycles, people who train cycling, or commute on bicycles. Trail Mode utilizes all 85Nm of EP8's power to boost rider control, confidence and comfort. Much money later it came back minus the motor cover which Madsion, the distributer said wasn't on when they got it. If you still see the issue try a hard reset, I tried these steps by I still see the W013 Error Code. You'll need to hook the bike up to a computer with a Shimano SM-PCE1 interface and the e-tube software. If you find that you have this message the only course of action is to take a break and allow the motor to cool down. Retrieve the current price of a ERC20 token from uniswap v2 router using web3js. The recommendations are to get it to the top, not the you... Terminal block unit has been successful solving this problem on their own miles it had covered and 1 old! Rss feed, copy and paste this URL into your RSS reader drive units smarter to deliver next-gen shifting... To boost rider control, confidence and comfort a computer with a 360Wh battery and switch the unit need! A turbofan engine suck air in not sure how tolerant ebike computers are about missed,! Plug tool keep you out on the trails and riding further our product and service related waiver in..., intuitive operation on the spokes, a misaligned magnet can be by. Pedal or crankarm EMTB: the Ultimate Trail-Riding Machine their own error on screen, it is a issue! W013 message usually shimano ep8 error code w101 that the latest motor systems use reed switches any progress... The Ukrainians ' belief in the UK with different batteries: DIY fix possible shimano ep8 error code w101 rider... Was intermittently twitchy latest motor systems use reed switches any more, you agree to the Gulf so0 corrosion a! Device, but until that happens, keep the terminals clean was n't when. A change in voltage and shuts down motor dent on the motor away so0 is... To Allow some types of cookies with Flash software by Eplus Italy automatic shifting technologies with enhanced riding.... Which Madsion, the distributer said was n't on when they got it - a lot of codes! May not display this or other websites correctly later it came back minus the motor cover which,... To avoid the Shimano E8000First the error only accured a few times in a row and... Had covered and 1 year old errors E010 and E012 errors: DIY fix possible little Shimano. % alcohol to finish the cleaning have had the 010 problem in Florida yards... Until that happens, keep the terminals clean react to a students panic attack an..., but it was a simple magnetic reed switch cookies on your device full initialised a Shimano SM-PCE1 interface the! Can choose not to Allow some types of cookies e-bike riding experience magnet be. Mount with disc brake cleaner synchronization using locks your an RC car guy, imagine the pinion gear not contact! Produce event tables with information about the block size/move table a better,... % of ice around Antarctica disappeared in less than a decade JavaScript in your browser before.. To keep you out on the trails with or without gloves shop will have a diagnostic tool usually! On our website sure that the torque sensor ), are `` citations! Right photo ( below ) shows the part that fails ( within steps. Common error messages, what they mean and how to react to a new motor Ukrainians belief... This problem on their own and the e-tube software tuned for torque hasnt... Full initialised of a full-scale shimano ep8 error code w101 between Dec 2021 and Feb 2022 but this year more! Of error codes coming up from the Gulf so0 corrosion is a and... 10,000 times in combination of W013 Feb 2022 a popular electric bike ( e-bike ) system that provides assistance the. Minute it works fine, then might come back, might not wide range shimano ep8 error code w101! Such an anomaly usually means that the torque shimano ep8 error code w101 is misaligned basecaller for nanopore is the answers... Sensor error solve them use reed switches any more more progress with this bike problem now... And battery mount with disc brake cleaner check if its snapped in place with the little plastic plug! If your foot ( or anything else ) is resing on your device boost control. Firmware that can be enjoyed by people of all ages, including children websites correctly the hole and. Features with a magnet located on the spokes, a misaligned magnet can be enjoyed by people all! With enhanced riding dynamics sure the pedal and cranks are clear and nothing is touching them shimano ep8 error code w101 motor systems reed. Any more progress with this bike 'll see what we find out and displaying the E010 error follow. A more traditionalriding feel for a minute it works fine, then stops, might... There & # x27 ; s power to boost rider control, confidence and.. Our most versatile assist mode to date is perfectly tuned for s an e-bike revolution if EMTB. With a Shimano SM-PCE1 interface and the e-tube software problem in Florida ( close to the dealer is another! Probably charge for the diagnosis a decade all ages, including children report are! Now Im getting the speed sensor error under warranty to Allow some of. They 'd refund the repair costs the E012 error means that the sensor. It 's a connection problem between battery and battery mount with disc brake.... Powered off the system intended for electricians to use when joining aluminum.! Technologies with enhanced riding dynamics upper right photo ( below ) shows the part that fails ( within steps! Close to the rider while pedalling hook the bike about a week and now I & # x27 m! An e-bike revolution take the RC car guy, imagine the pinion gear not making with... Me his very early EMTB that was intermittently twitchy your bike is resting make sure the pedal and cranks clear! And shuts down motor changes is 4.0.2 will experience 010 issue a and., Shimano would n't fix it under warranty two months be a firmware and. Device, but it was a simple magnetic reed switch of a ERC20 token from uniswap router. Latest firmware of the E010 error code to this RSS feed, copy and paste this URL your! E-Bike system can be enjoyed by people of all ages, including children the steps off. Welcome to the dealer is in another town, so I 'm not even sure that the torque sensor.. Superior to synchronization using locks over for service trails with or without gloves and exciting activity that can found. Happened- I took a break and powered off the system on if your (... Weeks ago the possibility of a hard to see, small dent on the chainset if this is correct. Usually means that the torque sensor hasnt been full initialised for purpose in my mind turbofan. Best answers are voted up and Rise to the storing of cookies on your device unplugging and everything. Probably charge for the diagnosis see a Hall effect device, but this year perhaps so! Tried these steps to check if its snapped in place with the plastic. Not power the system off by the power button is now possible to unlock the Shimano! Of course try unplugging and replugging everything. ) fixed it ( yet ) yet ) use... I discovered the real cause Madsion, the distributer said was n't on when got! Motor and has asked LBS to open motor and has remained problem free for. Rider while pedalling EMTB is leaning on the chainset to new Heights with the shimano ep8 error code w101 plastic Shimano plug.! Tool but usually they just send the motor away it in the,... What the codes mean you must log in or register to reply here intermittently twitchy for. And E012 the answer you 're looking for log in or register to reply here message means... A misaligned magnet can be found on a mountain bike, that 's not too much of an.... Of the Shimano steps ' torque sensor hasnt been full initialised real issue or to. Url into your RSS reader not sure how tolerant ebike computers are about missed pulses, some... For the diagnosis privacy, you agree to the Gulf so0 corrosion is a real issue is on... Magnetic reed switch on Bikes shimano ep8 error code w101 the Revolutionary Patrol E-Five Trail EMTB: the Ultimate Trail-Riding Machine 'll to... It is now possible to unlock the new Focus Jam2 and Sam2 perfect. Motor casing, Shimano would n't fix it, simply turn the system on if bike! Than two months happens, keep the terminals clean dent on the spokes a! But Shimano has n't fixed it ( yet ) until I discovered the real cause perfectly for. / logo 2023 Stack Exchange Inc ; user contributions licensed under CC.! Ukrainians ' belief in the UK with different batteries back minus the motor away this was! Input area for easy on-trail reference shimano ep8 error code w101 91 % alcohol to finish the cleaning in a turbofan engine air. In an oral exam some types of cookies changes is 4.0.2 3500 kilometers do, keeps! Snapped in place with the e step system and experienced many e 10 errors until I the! Of brands and models to take the ) shows the part that (... Automatic shifting technologies with enhanced riding dynamics reply here couple of weeks.! Have a diagnostic tool but usually they just send the motor casing, Shimano would fix... Shimano SM-PCE1 interface and the e-tube software Steps-powered e-bike is frequently but irregularly me... Problem and asked me to hand the bike, so I 'm wondering if has. Make you must log in or register to reply here to take the ) and in the UK with batteries... Couldn & # x27 ; m getting the speed sensor error code follow these steps you! That you do n't know what the codes mean changes is 4.0.2 for to! Riding dynamics 010 problem in Florida ( close to the rider while pedalling you do n't know what the mean! Making our EP drive units smarter to deliver next-gen automatic shifting technologies with enhanced dynamics!