Case in point, I use Neutrogenas version of the Proactiv skincare set and they redesigned one of the bottles in a way that makes it difficult to control how much I dispense onto my hand per squeeze of the bottle. Many times they said they didnt recieve it! Revenue has fallen to $1.3 billion, from $1.6 billion in 2018, according to Moodys, which downgraded the credit rating on Rodan + Fields $600 million of debt in April this year. Thats like a car salesman saying its their business because they sell cars and work on commission. Australia is a country where you need to know how to apply sunscreen I had told the rep I always have an SPF of 20 or higher on my face either through my skin care or foundation. The cream goes great under makeup because it doesnt crease. In the past I went to the dermatologist for many different type of treatments for ance/post acne, and quite honestly, that is where I spent WAY too much money and wasnt too pleased with the results besides the fact I had to make an appointment, schedule childcare, and go/wait, get the consult and then pay $40 just for that on top of whatever treatment they suggested that had no money back guarantee I might add. I am sorry to hear that you have had such a poor experience with our products and with the consultant. Also, cancel your Preferred Customer account. I have not tried the product as of yet but I will say a lot of the ingredients are not exactly the best for you. Read your receipt, the date is not that of the day you purchase. My mom also consequently sued them b/c what their product did my face. Do the products work? I do not have sensitive skin as I have used prescription Retin A and have not had any problems with it. I thought maybe it was just an off day so I tried again. , I am a new consultant in Colorado and I love love love Rodan + Fields. I stopped the treatment this week so lets see if the hives/angiodema also go away. No one will be 100% happy 100% of the time! Occasionally, individuals will have a bad reaction to a product but usually associated with an allergy to a specific ingredient. Customer services says they cannot do anything about this! My skin wasnt that bad, but it needed a boost, like getting rid of the dullness and brown spots, so I ordered the Reverse regimen. Niece have I ever experienced such poor customer service. An unemployed house wife sold me the product and a month later, still no results and now I have very oily skin and break outs! I am looking for motivated members to join my R&F DreamTeam. There is NO risk AND a chance to be as happy as I have been. Ive tried numerous products in all price ranges and Rodan and Fields is the ONLY one that has offered results. I had used Rodan and fields serum before and it worked for me, it made my eyelashes darker because I had blond eyelashes. Breathing the air is not dangerous. So they pulled out and decided to go direct. So without further adieu, lets get started! The credit. Even in proactive Ive heard it doesnt work for a lot of people and thats okay. I am so sorry that you have had this experience with the skincare line. If you are looking for a sponsor, please dont hesitate to contact me! I AM BEYOND FRUSTRATED and also scared that my skin is forever ruined by these terrible products. For example, some individuals experience sagging skin around the neck due to weight loss associated with aging. I have had to go to my dermatologist and asked about many different lines for my skin including R+F. AgainI apologize for this irresponsible consultant that sold to you. I am also a consultant but only did so because I used Rodan & Fields for 2 years & absolutely saw results. Try the product .. Its nothing exceptional and all the chemicals they use I dont think its worth it. I tried all the other over the counter stuff , didnt work and I couldnt return it for any refund, let alone a FULL refund. My skin is smoother, more even, and my neck looks good too! Make sure to check it out at rachelschulte.myrandf.com Unfortunately, some consultants (Im not saying yours is one) are not well educated on the product. Received an email saying my order would process in 7-9 business days, and also reflected the $25 next day fee. I only use the cleanser and the am/pm creams since I dont believe in using tons of product just the basics. Our win will never change my mind about their products but I was invited to a business launch of a friend who is starting this so I will attend but will not be buying and will obviously Ill keep my mouth shut.. so why am I commenting? Sorry you didnt realize when you purchased that you would need to continue to use to keep your results. I was absolutely amazed and the results we have both received from their REDEFINE MACRO Exfoliator; it is incredible to say the least! I have to be very careful not to squeeze too much out as I then run out of that lotion much more quickly than the other lotion and soap in the set, which results in an earlier trip back to Target to purchase another set that I otherwise would not have had to make. Bc thats what 97% of consultants make. ( By the way, very unfortunate to hear that he or she didnt tell you about the 60 day return. when you start a regimen it expedites the process and you break out more and all at once- hence purging- keep up with the regimen and it will subside and your skin will clear up. Agree with poster. My skin has never looked worse in my entire life. The Rodan and Fields Radiant Defense Perfecting Liquid also contains numerous types of silicones, including dimethicone, cyclopentasiloxane, phenyl trimethicone, cetyl PEG/PPG-10/1 dimethicone, polymethylsilsesquioxane, polysilicone-11, and PEG/PPG-18/18 dimethicone. I tried some R+F that a friend gave me (eye clothes and the night serum) and both made my skin feel fantastic. Im pretty sure people who were once R&F Consultants who are now bashing it, just didnt have the drive and motivation it truly takes to be successful running their own business and Im sorry for that. I dont like multi level marketing, I dont like the endless FB posts, I dont want to harass my family and friends, and my list goes on. She took notes on what had happened and passed this on to the company. The cells that make up the skin on your face are constantly renewing themselves. If someone has rosacia, I wouldnt reccomend to do a chemical peel because its going to get inflamed and thats not normal. Thats a professional response. I moved slowly with the business aspect of it all until I had consistently used the UNBLEMISH regimen enough to see a difference. If you are referring to the AMP MD Roller, then you have only till Oct 30th to get it at a discount. For those interested in before and afters, see this slide show from the company. Ive had clients come to me with their skin all messed up and I asked what they use and the answer R+F. The first comment about Rodan & Fields having unethical business practices is basically not true. First off I told her that I try to avoid products that contain parabens, phthalates, and sulfates. I will be having MOHS surgery this week at the dermatologist office, then drive over to the plastic surgeons office to have it closed up. Rodan + Fields website or consultant is the only way to officially get their product with 60 day guarantee. I am in no way shape or form a consultant. After 6 weeks of regimen and 5 uses of my Macro Exfoliator (LOVE THIS TOOL) my skin looks AMAZING! Ive been using R & F Redefine Regimen since May. Nic, If you become a consultant you will become this person because thats how the business works. My face broke out with red blotchy and really itchy spots. Im sorry for all of you uneducated reviewers that felt this was a good place to bad mouth 2 world renowned dermatologist K. Rodan and K. Fields. They are designed to last 60 days. I like the one on one support offered by R+F. I eventually had to get a Rx for a steroid to clear up the dryness. THAT says a lot. i dont sell the products i cant it isnt available where i live but i order it from a friend in the states who then ships it on. It contains Hydroxypinacolone Retinoate, an ingredient that provides similar benefits with less irritation. It didnt help in the slightest (reduce redness, I was guaranteed the products would work, which I doubted) and it is expensive. I get the entire kit including: morning cream, toner, mask and night cream. Id rather give my money to someone who needs a more flexible lifestyle than an high paid CEO. My skin is terrible and Ive only been off it for a week. Tried 2 rounds of Redefine and Reverse at $350 each. Thanks. As for the before and after picture, no need to comment they scream BULLSH#T! I agree you definately should be seeing improvement not getting worse after a couple weeks of use. I feel extremely blessed to be a consultant for 2 of the most world wide known dermatologists in the world and helping others feel so great about themselves too! Severe Reaction Its a running joke with my friends, Im routinely dropping jaws when I hand over my ID. I am disgusted with my before pictures, but the after pictures are worth it all. I know why. In the US, it is available in over the counter products as well as by prescription in a higher concentration. I have been researching healthy skin care lines and wondering what brands you like/suggest? At one point, I had a breakout so bad in the crease of my chin that it did not heal for an entire month. She recently passed away at 89 years old. These products really work awesome. It is not for everyone. I was using a small amount of the Redefine Intensive Renewing Serum on my upper lip. if you do some more research, you might find it is the Hydroquinone in the reverse lighting regimen. Instead of paying rent they pay consultants a generous commission for referring business to them and selling their products. Each shipment of product is meant to last for 8 weeks. Thats why R+F products are specifically formulated with the right ingredients, in the right formulations applied in the right order. Who wouldnt want to partner with the Proactiv doctors? However, over time, I started to notice that my eye lashes would fall out extremely easily. I agree with you Carla about Vickis experience. Who else offers a 60-day money back guarantee for their products? If I can answer questions or help you in anyway, do not hesitate to contact me. Same for the lash boost, that ingredient is minute and the lawsuits arent going anywhere because people have yet to prove they have received the products directly from a consultant as opposed to some other illegal outlet. So you have nothing to lose by trying your specific skincare line and everything to gain when you see the amazing difference in your skin. I have stuck with it and I am glad I did. Its really not that much, and the money you spend is totally worth the results. Im honestly devasted and hope these results dont last too long. They really arent any more expensive than other higher end products out on the market. It looks like a tube of mascara but contains a serum that should be applied to the upper lashes and eyebrows to give the appearance of lush, longer-looking lashes and thicker looking brows. Rodan and Fields Radiant Defense should be used as the last step of your skin care routine. If they work for you awesome, if not then just move along & find something else that does work for you as each to their own. It can also cause irritation. I have combination skin, never had super bad acne, but always 5-10 bumps then getting worse around my cycle. Two years ago, private equity firm TPG bought a minority stake that valued the multi-level marketing company at a whopping $4 billion, turning each of these flawless-skinned entrepreneurs into billionaires. I am living proof that Rodan + Fields Skincare works!!! I have been using their skin care products, when coupled w/ the Exfoliator, which was between $250-300, I was afraid to use it at first, but eventually I found it worked well, but it kept turning off & I thought it was because I was accidentally turning it off by the way I held it. I used the roller again tonight and stinging again. The companys business practices are less than ethical and their sales tactics via Facebook are dishonest and misleading. Another consultant suggested I must have sensitive skin. It took me 14 years to finally find a product that worked for me. You have to use it to get results, like anything else. the bumps were not goin away. I recently became a consultant and the only thing I have been working on is showing others how great the products are. You need some to get good results. But hey, I hope youre using great products that you love and continue to be satisfied with them. I have made 4 phone calls within the last week and have had 2 of their representatives be rude on the phone. I even got a sample of the microderm paste. The formula also contains a high concentration of several different types of silicones, which enable the product to spread onto the skin easily and give your skin a silky, smooth feel. Of course consultants recommend it because your condition is potential commission. Drs. I had a similar experience. Best skin care ever! One site didnt even have anything on R&F and the other had outdated info that clearly stated the formulas in question were from 2007 and have been reformulated since then. I wont be returning the product as I would like to hang on to the little gadgets that come with it for a hefty price tag. My skin got extremely rough and dry and my acne got so much worse. Finally, there is an aesthetician above who has practiced for 27 years and loves R&F. They have a 60 day money back guarantee to support the results with their Multi-Medi Therapy. Kiss your money goodbye. I would love to help you, help others! Gayle, do you not know how to use the cancel button on your account? Since our skin is our largest breathing organ, it is imperative that we use products that are NOT cancer-causing. Soothe WORKED!!! I started with the Soothe every other day. I am a 40 something guy who started using the Rodan and Fields Redefine four months ago. If you are using a regimen, make sure you are using all the steps. i gain nothing excepts the win in a long battle with adult acne, for me i like it doesnt work for everyone but personally if my house was on fire id grab it on the way out, only when i over used it I sent it ALL back, and just received a form email that there would be no refund due to either being outside the 60 days, or that not everything was returned. Gayle Clark, just go to your account and cancel - It's that easy! I have been using the Reverse Regime for six weeks now. For vitamin A, why would you use a cheap knock off from R&F, when you can obtain a prescription for Refissa, which is Trevino in 0.05% and is the ONLY FDA approved anti aging cream? Not really wrinkles or lines, anymore so than I would expect at my age. I am a licensed esthetician and obviously what is in the product matters a great deal to me. After hearing complaints from younger women about wrinkles, Fields and Rodan created an anti-aging regimen under the brand Rodan + Fields, which launched in 2002 in department stores. I love them! I left my full time job to be home with my daughters and have found great success with Rodan + Fields. But the brand didnt get the kind of marketing push that Fields and Rodan had hoped for. They grew and began to look thicker. Makes me very excited to get the kit that I need, which would be redefine, but my kids come first. I had a similar experience. Since Ive stopped using it I got a huge problematic skin! I am not sure on current products. Rodan + Fields (R+F) is a skincare brand that has expanded rapidly through direct selling and an army of consultants. Speaking for myself and my group we are legit and honest and pride ourselves on helping people. I am not a skin expert, or licensed. There are no miracles in a jar. Tamar. The best option for me was to stop selling something that I couldnt believe in and was clearly damaging my skin. I had to stop using the products because a) they broke me out terribly, b) the toner, serums, and sunscreen made my skin super greasy, and c) my skin got red and inflamed every time I used the stuff, so much so that I was still red and hot TWO HOURS LATER. Retinal, also called retinaldehyde, is a vitamin A derivative. I placed an order but didnt go preferred. Also the first week they like you to ease into it but after that make sure you are using it everyday! The Redefine Ramp It Up kit is $336. I wish I had never heard of this company. Where else can I call a friend at 10 pm and get answers to my skin care questions? So for R+F to have nurse consultants to help answer your questions, unless theyve been through aesthetician school, theyre feeding you lines written for each situation. but his 1st after pic will be taken on Sunday. Being a business partner and the money I have made already just a few months in has totally blown my mind! Use what works for you. The ARE salesman. Customers can also buy the products from the Rodan + Fields website as well as on Amazon. Pricey trash!!!! Karen i couldnt agree more from what you said!!! I was told they had a no hassle return policy so I thought I would give it a try. Keep in mind that R+Fs creators are in fact Dermatologists! I utilized the lash boost. Click here for information about the FDAs position on Benzophenone. I do have to say you need to be very precise with the skin took test, I first ended up with Redefine and it was nice, my skin felt good, but I wasnt seeing results. If you work really hard, you can be very successful. Today is the day! Looking for anyone interested to join my team! The lotion is wonderful seriously helps very dry skin. Yes, I am a consultant. Also if you are interested in buying products from Rodan + Fields simply go to: When she called, she basically said to use them every other day instead of every day. Its posts like this that drive me crazy. It contains 7 plant-based peptides to promote plumper and smoother-looking skin. I am a Rodan + Fields Skincare consultant and I absolutely love the products. Thats cheaper than somes Dunkin Donuts cup of coffee once a day or even more so Starbucks. The success of multi-level marketing businesses like Rodan + Fieldsalso referred to as direct sellingrelies on the constant recruitment of ever more new consultants. Many of them happen to be Doctors, Nurses, licensed Estheticians, etc. I stop using R&F products after allergic reactions that happens twice. Looked like I had a dirt tan. But when someone is having a reaction to any skincare, I suggest to stop using it right away. So why would you waste your money on overpriced underachieving products that you get from a glorified Avon Lady, driving a Lexus? But a few months ago my once got pretty bad. I myself have returned something I decided I didnt need). The products and business are phenomenal and nows the time to get on board!! If you want more info on products or the business side I am happy to help you with what you are looking for! This is the worst experience of a multi level company I have ever had! The bottom line, in my opinion, is that each person makes purchasing decisions based on emotion we prioritize everything in our lives and depending on how you feel about your skin and how important your objectives are to you, will determine what products you decide to purchase. My lashes grew with the lash boost too. You trying to help people or make money off them by building a team or gaining a business partner puleese! Quietly, I searched around, because no meat eating man will admit to looking for an anti-aging products! Paul, I totally agree. Am I missing something? Her skin was amazingly beautiful. I have been in the business for years and these three companies are the best. Christie. Dont waste your time or money. Did anyone answer all your questions about the products and the business? So many people say it is so expensive, can someone tell me how much monthly? I have read through all the comments left regarding Rodan and Fields Skincare. I am so sorry to hear about your frustration. Dont waste any more money. Please contact me if you have questions. They just tried to sell me something else. Mascara can do a lot of ones eye lashes , I am commenting only on this response from the RF Consultant: I had it last year. Talk to your consultant about a different regimen. emotionally/financially, and ofcourse horrible customer service, with no refund whatsoever. Even if I did join I wanted to join a team that could already offer some successful results to hopefully be able to guide me in the right direction. Some people have horomonal skin issues that needs to be addressed by a family doc. Rodan and Fields is not for me. THE VERY FIRST TIME tried Rodan & Fields ReDefine I didnt care what other benefits I saw because my skin was soft to the touch for the first time in a decade. Rodan and Fields are both Stanford-trained dermatologists with decades of experience who continue to maintain their private practices in addition to having this business. Paid $25 for next day shipping. I stupidly signed up for the auto refill but will just put the consultant off month after month if I have to. I noticed it after I used the Reverse Lightening regiment and woke up with a red, swollen, painful face. After about three weeks I contacted my consultant to see why my skin was not getting better. Do you sell R&F? After looking at the ingredients in a few of the products offered by Rodan and Fields, there seems to be very little active materials that would support the claim of success in skin care. Ever more so in smog bound cities like L.A.. You are correct that our skin absorbs quickly, but as I have done the research into R&F I am confident in saying that these formulas are not harmful as long as you follow the directions. Now my lashes are weak and brittle and many have fallen out. It is the most unprofessional website and company I have ever dealt with. There really is not that much of a difference. If they arent or maybe even just a little, I tell them as much as they want to know. I finally had clear skin a even tone that even foundation wouldnt cover correctly. I travel for work, and I dissapeared for 30 days. An old friend of mine started selling R&F and now harasses me to join her team. In my experience i would say dont waste your money because im sure there are other effective acne products out there that are a lot cheaper. This is complete garbage and dangerous! You slough off old cells (yes cells do die), and new cells are growing and replacing the dead cells. They have hired layman as consultants who have no expertise about skin info, who make money selling these products, and will be aggressive to sell these products. Anyhow, I decided to jump and sell the products one to cover my costs, to share something that works with friends and family and others I meet and three I get bored in my off hours and needed something to do. I am not giving up. If you have friends who have money who can help you meet your quota in your team due to fact you set up one main account and then a sort of dummy account to help yourself meet quota. Even at places like Neiman-Marcus, I have been able to return skin care products with no issues and no attitude from the sales staff and certainly no attempt to dissuade me. Poor customer service. Retinol is the go-to anti-aging ingredient recommended by dermatologists and skin experts. However I think Ill be stopping the auto ship and searching the high end department stores for a new regime. Im tired of them stalking me on Facebook trying to make me join their little pyramid team. Btw, consultant is a nurse practitioner that has worked with dermatologist. Are you still wanting to join Rodan and Fields? Remember you always get a 60 day empty jar money back guarantee no questions asked. Please send me before and after photos if you have used redefine products. Connie. What this means is, that when your doctor prescribes you something for your skin its because it was research and developed by Rodan+Fields. I have noticed huge differences in my skin. Negative reviews as well as positive reviews are all relative to the situation that motivated the reviewer to write it in the first place. Ive been using R&F unblemish system for 2 months now and im so disappointed. Another chimes in, Creating community and having empowering conversations with complete strangers is sort of my JAM! Perhaps focusing on the positive may help lure customers. Products are fine but so are so many other products out there. These two proteins are responsible for your skins structural support. The Reverse regimen fixes sun damage by reducing the signs of it (freckles, age spots, fine lines and wrinkles) just as you said it did for you. The company website says its offers a satisfaction guarantee and states We offer a full refund of the purchase price, excluding shipping charges, within 60 days from the date of purchase.. The most effective tools for anti aging are vitamins a, c and even and a medical grade sunscreen. I will tell you why. I dont have sensitive skin, so Im not seeing much difference, but I can definitely feel it. Although my biggest skincare concern is my dark circles, my most immediate need was to get my PCOS induced breakouts under control. Turns out I know a few consultants, so try again. Visit to dermatologist, who like other licensed trained medical professionals told Nothing was working. Thanks, I not only developed hives on my arms, but angiodema (different portions of my lips randomly swelling every 6 days or so). Not many creams out there that you buy in department stores can offer you this. A line of enhancements supplement the range, including Enhancements Micro-Dermabrasion Paste, a body lotion and Active Hydration Bright Eye Complex. This way your skin will slowly adapt to changes and ingredients the products has. But Im hooked on the products for sure despite the extra effort to order. Along with my FT job, 2 kids as a single mom, and life in general..I added this business as my Side Gig! 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