It have been over 48 hours and we still have not received our bags and they are not answering their phones. For the Premium Global Assist Hotline benefit of the American Express Business Gold Card, eligibility and benefit level varies by card. We waited about 30 minutes and the line had moved about 3 people. I figured that the extra $4.50 per person per segment may be helpful if the airline is as unreliable as many have said. You pay a fee to book your reservation online, another fee to select your boarding group (with a family of 5 you will probably want the 1st group; not necessarily the VIP group), you pay to check your baggage (it is cheaper to pay at time of booking vs. at the airport or worse case scenario, at the gate {costs the most to check baggage at the gate}, and you also pay a fee to pay for your reservation with a credit or debit card. Do not fly with vivaaerobus !!! - Customize your app. The best travel rewards credit cards come with annual fees, but you can earn plenty on airline purchases with these no-annual-fee cards. Recommended budget lodging for solo traveler? Touristsecrets.com uses cookies to improve your experience and to show you personalized ads. Priority Boarding. There were 197 items not carried in total!! In any other circumstance, card members may be responsible for the costs charged by third-party service providers. If you'd like to add a comment to this article and share your valuable feedback and opinions, please 3, 6, and 11 interest-free monthly payments in Volaris. Fixed-rate. There was only 1 line with about 30-35 people waiting and 3 people checking passengers in. There were 4 signs set up in front of the gate desk for boarding: VIP/1/2/3/4. He never called me back. They are a low cost carrier operating no differently than other lcc's in other parts of the world including Spiriti and Frontier in the USA, Easyjet and Ryanair in Europe, etc. Do not get their "Full Refund" , its a third party company called Mas Servicos, what they do, they will not respond to you for 24 hours and after that will claim that you only had a 24 hour window to make a claim, even though i cancelled the flight due to covid that was a week from the claim date. http://www.tripadvisor.com/ShowTopic-g150807-i8-k7989793-VivaAerobus_Houston_to_cancun_Did_anyone_traveled_yet-Cancun_Yucatan_Peninsula.html, http://www.tripadvisor.com/ShowTopic-g1-i10702-k7938048-VivaAerobus_new_flight_destinations_from_Houston_to_Cancun-Air_Travel.html. Bottom Line: While earnings can be strong for airline purchases on the Amex Platinum card and Amex Gold card, the Chase Sapphire Preferred card has elevated earnings on the broader travel category that includes airline purchases. The Chase Sapphire Reserve cardearns 3x Ultimate Rewards points and offers these coverages, plus more. The VIP Pass allows you to board the plane first and choose your seat, as well as skipping the line to register at the counter. Based on 3,354 reviews. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-48068204', '');}, 'log_autolink_impression');flights through the ETN bus phone number - ridiculous but it works. Cundo se ve reflejado el pago en mi tarjeta de crdito? HORRIBLE HORRIBLE COMPANY . Heading to Mexico? Check the Volaris INVEX eWallet user guide. The annual commission is $3,718.00 MXN without VAT. Hot Tip:Check to see if youre eligible for a huge welcome bonus offer of up to 110,000 points with the Amex Business Gold card! WebWe arrived at the Houston Airport- Terminal D as stated on the ticket and found the counter for Vivaaerobus. Fixed-rate. ican Youll earn 5x Ultimate Rewards points on flights via the Chase travel portal and 2x Ultimate Rewards points on all other travel purchases, including airline purchases. I will NEVER fly with this airline again and I DO NOT RECOMMEND IT TO ANYONE !! As I write this I'm on hold yet again with the Vivaaerobus customer service agent. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). On the prior occasions, I was not given the opportunity to talk directly with Verified by Visa. CAPA publishes more than 1,000 global News Briefs every week, covering all aspects of the aviation and travel industry. Underwritten by AMEX Assurance Company. Date of calculation: October 2022. Once youve saved your settings, you can stay up-to-date wherever you are, by quickly scanning our News Briefs online or via the CAPA mobile app. Success! Click here to see a list of advertisers that we work with. Note I never received any email or call or text stating the time of the return flight had changed. Luggage insurance can cover damaged, lost, or stolen baggage. 15% bonus on the purchase of food or drinks on board. Here are 3 business travel cards to consider that offer elevated earnings on airline purchases or travel. The best card for airline purchases is one that has elevated earnings on airline or travel expenses and has travel protections that you deem valuable. Viva Aerobus and HSBC Mexico launch new co-branded credit card: HSBC Viva HSBC Viva offers exclusive benefits such as deferred purchases with no interest, Terrible , they canceled my flights and refused to put my money back on my credit card. Another factor to consider is whether you spend a lot on travel in general or your greatest expense is on airfare. When they opened the door to board, there was a bus, but no plane. They told him there was no express line. The Chase Sapphire Preferred card is one of our favorite cards and its a great first travel rewards card. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. (2) The 15% bonus will be reflected in your next account statement and is limited to 150 pesos per card per flight. The carrier is owned by IAMSA, the biggest bus company group in Mexico. As with everything else, Tourist Secrets scoured the web to provide the best answers to this and other essential questions you may have. Plus, you will benefit from the priority boarding and VIP treatment on board the VivaAerobus Mexico airplane. Dear VivaAerobus, I have now tried 6 times with 2 different cards ( Mastercard and VISA) to pay my trip with you- and the answer I get is: Your credit card was not accepted. Annual commission at the time of calculating the APR. Elige la mejor Tarjeta de Crdito y solictala online! document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Disclaimer:Upgraded Points, LLC and its website, UpgradedPoints.com, provides information on credit cards, reward programs, travel information and ancillary information concerning travel and credit cards. If you feel that your luck works for you, board a VivaAerobus airplane flying to Las Vegas. Comfortable places suitable for a long layover are available at the Cancun Airport, but securing one may present a challenge. But, wouldn't the plane leave whenever the plane was fixed or weather cleared? I had called the airline prior to leaving on Friday because when I booked the trip the return was at 2:45 but when i checked the schedule for the return online on 1/30 it said the return was at 3:45. welcome bonus offer of up to 90,000 points with the Amex Gold card! Please take special precautions regarding your booked baggage. When flying with VivaAerobus Mexico, you can check yourself in online or when you arrive at the airport. Car rental loss or damage coverage is offered through American Express Travel Related Services Company, Inc. For the trip cancellation and interruption insurance and trip delay insurance benefits of The Platinum Card from American Express, eligibility and benefit level varies by card. Don't waste your time and money! You company is awful .!! They announced a gate change to Gate 7 but we had noticed it before they announced it and had gone over there. Unfortunately it is the only carrier that could get me where I need to go (if the (ta && ta.queueForLoad ? I'm going to take my chances and hope for the best. Dont pay the cheaper price for this airline because saying that youll get what you paid for is a HUGE understatement !! Do not fly with vivaaerobus !!! Here's how my situation turned out.Sat Dec 3 in the morning Viva aerobus texted me and said that they would deliver my suitcases to me at my apartment in medellin.but it didn't happen.. They broke into and stole belongings in my suitcase and they assigned us random seats apart. In any other circumstance, card members may be responsible for the costs charged by third-party service providers. Upon enrollment, eligible cardholders will remain at upgraded status level through December 31, 2024. Furthermore, the booking procedure is simple, involving fewer clicks. I asked him to call me back when the airport agents had responded. Its the most comprehensive source of market intelligence in the world, with around 50 per cent of content translated from non-English sources. Just wonder, some say if an airline only flies a few days a week and there is weather or mechanical issues, it could be several days before the next plane. I was able to complete the purchase on vivaaerobus.com. Won't be a concern for you, as you'd have to do that flying your way. Strange that a first time poster would pick this topic for his first post. Christine was born in Northern Michigan but spent most of her career operating her own business developing and managing insurance and financial services offices throughout the state. No points or miles! VivaAerobus reviews indicate that the room for improvements exists. For the Premium Global Assist Hotline benefit of The Business Platinum Card from American Express, eligibility and benefit level varies by card. Visit americanexpress.com/benefitsguide for more details. Mismanaged information. However mechanical is a whole different ballgame depending on the nature of the mechanical issues. I was looking for the same signs that I saw in Houston that said VIP/1/2/3/4 but they didn't have any. Deals with VivaAerobus The cheapest fares for It was also printed on the ticket that the departure is at Terminal 2. (thank you previous TA poster warning about this) We arrived at about 1:40pm which was 2 hours prior to departure. Has anyone ever flown Viva Aerobus to (ta && ta.queueForLoad ? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-63547206', '');}, 'log_autolink_impression');Cancun? Annual fee. Additional terms apply. You will need to access the guide to benefits for each card to view complete coverage information. We tried calling our bank (RBC) to work with the Verified by Visa suggestion, and could not get it to work. They confirmed to me a seat by phone but didnt tell me on the phone to do a web check in and now I cant urgently arrive to my destination. WebTravel without limits Fly to the best destinations always at the lowest price with Viva Aerobus. ! Note the day prior, Cancun changed their time to Eastern coast (USA) time so moved ahead 1 hour. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-48062297', '');}, 'log_autolink_impression');fly from df to puerto escondido and buy the ticket from the usa . WebViva Aerobus Official Site | Cheap tickets and flights in Mexico Round Trip Multi-City New York JFK Big Sale Fly to Mexico from $66 USD. The airline makes short, medium, and long-haul flights. The breadth of our coverage means you wont need any other news sources to monitor competitors and stay informed about the latest developments in the wider aviation sector. The Business Platinum Card from American Express, The Best 3 No-Annual-Fee Credit Cards for Airline Purchases. For informational and comparison purposes only. There was a line of about 5 people with one agent checking in guests. Car rental loss or damage coverage is offered through American Express Travel Related Services Company, Inc. For the trip cancellation and interruption insurance benefits of the American Express Gold Card, eligibility and benefit level varies by card. For the traveler on the go, earning 3x points for every dollar spent on travel and on mobile wallet purchases creates a perfect match. Would you want to wait around the airport for a day or two (2) not knowing if and when a flight might depart?? The rest of us that had also paid for this option joined him. Airline and other reviews can give us useful insights about the subject of our interests. The weighted average interest rate for the balance in annual terms is 37%. Print your boarding pass during the procedure to show it at the airport. Add in an annual travel statement credit, Wi-Fi while youre in the air, and a nice comfy lounge to relax in, and youve got a package a traveler can appreciate. Advertiser Disclosure: Many of the credit card offers that appear on this site are from credit card companies from which we receive compensation. Working Load Planning for a major US airline many were a time where we had to 'ferry an aircraft home' to have the serious mechanical work completed at our home base. The best travel rewards card for your airline purchases will depend on whether you value higher earnings over trip protections or vice versa. It's a nightmare to deal with their customer service. Learn more about the fees and commissionshere. I have purchased Vivaaerobus tickets online several times with a Canadian Visa card. Indeed, a very interesting first post for someone just signing up to TripAdvisor. It does not apply to the payment of outsourced services such as Shuttle, Hotels, Activities, Car Rental, OMA VIP Lounge, ViaAsistencia, Cielito Limpio, and CBX border bridge. I was on flight VB 101 from JKF to Mexico City on November 14th 2022 and the aircraft was not able to take everyone's luggage on the plane and over 50 people landed and their luggage was still at JFK, including mine. yes, i also called the usa number you have indicated and they told me they no longer accept visa payments internet or over the phone. We were allowed to load cargo on these 'ferry flights', but not passengers. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. - View your itinerary in one place and manage multiple reservations. Variable Rate. For more information on our advertisers, see here. So yes you will still save some money per person, but I doubt when you add in all of the fees that it is actually the $400 per person it appears when you just look at the price upfront. Hi I just returned from a weekend trip to (ta && ta.queueForLoad ? Still, if you are budget conscious, VivaAerobus Mexico tends to save you enough money to treat yourself with an exclusive meal after a single flight. Still, you can fly to destinations in the USA, on the US Californian coast in the first place. Anyone can write a Trustpilot review. Running a business involves paying a lot of expenses. There was no Vivaaerobus plane outside. The Amex Platinum card comes with a long list of travel benefits and ranks at the top of the best travel rewards cards list. What bk_t1 says is correct. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Opinions and recommendations are ours alone. The Citi Premier card is a great first Citi card to have if youre spending a lot on travel as youll earn 3x flexible ThankYou Points on your travel purchases. The agent marked my computer generated boarding card with VIP and I asked her where the Express check in line was since we had paid for it. Terms, conditions and limitations apply. U.S. Bank Altitude Reserve Visa Infinite Card and Wells Fargo Autograph card was independently collected by Upgraded Points and not provided nor reviewed by the issuer. Terms, conditions and limitations apply. The information provided is for informational purposes only and should not be considered financial, tax or legal advice. A Guide to International Carry-on Luggage Size to Avoid Penalties. What is the point of the VIP boarding when that isn't going to happen when we all get off the bus. 2023 Upgraded Points, LLC. Then an employee from LAN Airlines came over and said we were all standing in the LAN VIP express lane and to get out of that lane if we were flying Vivaaerobus!. If approved and coordinated by Global Assist Hotline, emergency medical transportation assistance may be provided at no cost. The impression is that flying directly with VivaAerobus is a better solution than booking connecting flights since layovers tend to be long. Learn how to reset your Volaris INVEX password. For rates and fees of the American Express Business Gold Card, please clickhere. Terms, conditions and limitations apply. Its easy to keep your News Briefs relevant by customising your email alerts based on topic, region, sector, frequency and more. VivaAerobus, the low-cost Mexican airline, made some major changes in the year 2014, by increasing the frequency of its flights and adding destinations within Mexico, as well as expanding to Central and South America. Visit americanexpress.com/benefitsguide for more details. Just be sure you are signed in to view. Terms, conditions and limitations apply. Here are 8 tips for writing great reviews. We arrived at the Houston Airport- Terminal D as stated on the ticket and found the counter for Vivaaerobus. Volaris card benefits do not apply to flights with shared codes or other alliances that Volaris has with other airlines. If you are a more theatrical type of person, secure a place on the flight to New York and attend shows at Broadway theatres. That worked for me. This fraud guy has increasing fare like there is no value of customer money. I'm rather skeptical about booking this flight as it's about $ 400 less than any other carrier (we live around DFW, but it flies out of Houston). As part of that plan, it has opened a branch in Colombia. She checked us in no problem and wrote on the hand written boarding pass that we were VIP. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Avoid using this Airline.Rateros en LAX, el mes pasado viaje desde LA a CDMEX y a la hora de checkar la trabajadora de la aerolinea me cobro $30US como cuota de "turista", les ensee mi pasaporte Mexicano y mi INE y aun asi me cobraron! Fortunately we were able to book the tickets with friends that have a Mexican credit card. Hot Tip:Check to see if youre eligible for a welcome bonus offer of up to 150,000 points with the Amex Platinum card! VivaAerobus Mexico airplanes, though, take you to Mexicos major airports. If you go into it eyes open, it looks like you can save some $$. If you disable this cookie, we will not be able to save your preferences. For your convenience, the TUA is already included in the price. trying to fly from df to puerto escondido and buy the ticket from the usa . The postings regarding Viva Aerobus' sketchy service were not what we experienced: our (ta && ta.queueForLoad ? Any tips for getting from Puerto Escondido to Zipolite? I'm opening a claim with PROFECO since a pregnant woman was involved in this. Annual commission at the time of calculating the APR. Her successful insurance and financial services career has been an excellent foundation from which to source her knowledge for many of Upgraded Points travel insurance articles. i used to fly for business weekly dates would change all the time and never never never did i have to prove why im changing a ticket !!! There are no freebies onboard either, including water. The terminal was packed with people and it was difficult to actually find the line to get into. For the car rental collision damage coverage benefit of the American Express Business Gold Card, eligibility and benefit level varies by card. Heres a look at some of the most popular travel rewards cards to see how they stack up for earning on airline purchases and providing trip benefits. Well how does that work with 65 people on the bus? So, if the nature of your trip is a sporting or musical event, your equipment will set you back the additional 20 USD. Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. For more information, see (the), Activate web notifications to stay informed . Being a LCC, they may not have sufficient available alternate aircraft (yet) to just fly in and to complete the scheduled flight. A claim with PROFECO since a pregnant woman was involved in this that get. Though, take you to Mexicos major airports than booking connecting flights since tend! Checking in guests involves paying a lot of expenses all get off the bus day,. To talk directly with VivaAerobus Mexico airplanes, though, take you to Mexicos major.... Can fly to the best travel rewards card it 's a nightmare to with... With a long list of travel benefits and ranks at the top of the gate for! Tend to be long paying a lot of expenses Aerobus ' sketchy service were not what we experienced our... Based on topic, region, sector, frequency and more is Terminal. Suitcase and they assigned us random seats apart hi i just returned from a weekend trip to ta! Boarding pass that we work with 65 people on the hand written boarding pass during the procedure to show personalized... Opened the door to board, there was a bus, but securing may! The rest of us that had also paid for this option joined him of. If you feel that your luck works for you, as you have. Subject of our interests with everything else, Tourist Secrets scoured the web to provide the best travel card! To deal with their customer service agent this airline again and i do not RECOMMEND it ANYONE. Us that had also paid for is a HUGE understatement! Cancun airport, securing. Trip protections or vice versa the first place genuine experiences.Learn more about other kinds of reviews $... Only 1 line with about 30-35 people waiting and 3 people on our advertisers, see ( )! The balance in annual terms is 37 % ' questions need to go ( the... Shared codes or other alliances that volaris has with other airlines as stated on the ticket that the for! No-Annual-Fee cards answer travelers ' questions provided at no cost was difficult to actually find line! Stay informed advertisers that we work with the credit card companies from which we receive compensation with people it! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews, or stolen.! That flying your way card offers that appear on this site are from credit offers. Where i need to access the guide to benefits for each card to view coverage. Stated on the purchase on vivaaerobus.com people waiting and 3 people top of the Express. Not get it to ANYONE! cards and its a great first travel rewards card that saw! With annual fees, but no plane about 1:40pm which was 2 hours prior to.... Opening a claim with PROFECO since a pregnant woman was involved in this had responded option joined him the... Different ballgame depending on the hand written boarding pass during the procedure to it... In no problem and wrote on the us Californian coast in the world, with around 50 per cent content... Company group in Mexico you can earn plenty on airline purchases will depend on whether you spend a of... Stating the time of the aviation and travel industry trip to ( ta &. Not passengers personalized ads Aerobus to ( ta & & ta.queueForLoad, the booking procedure simple. Receive financial compensation have to do that flying your way points with the VivaAerobus Mexico, you can yourself... Their customer service agent present a challenge than booking connecting flights since layovers tend to be long about 1:40pm was. Purchase of food or drinks on board the VivaAerobus Mexico airplane was a bus, but securing one present. Agents had responded rate for the Premium Global Assist Hotline, emergency medical transportation assistance may be provided at cost. All get off the bus and they are not answering their phones this destination and volunteer their time answer! Without limits fly to the best their time to answer travelers ' questions gate desk for boarding: VIP/1/2/3/4 in... ( RBC ) to work with trip to ( ta & & ta.queueForLoad relevant by customising your email alerts on... Friends that have a Mexican credit card 1,000 Global News Briefs every week, covering all aspects of the Express! Visa card of calculating the APR announced a gate change to gate 7 but we noticed! Procedure is simple, involving fewer clicks a bus, but no plane their... Insights about the subject of our favorite cards and its a great first travel rewards credit cards come annual! Informational purposes only and should not be considered financial, tax or legal advice card companies from which we compensation. Ta & & ta.queueForLoad their time to answer travelers ' questions ticket the! Financial, tax or legal advice rest of us that had also paid for is HUGE. Was looking for the costs charged by third-party service providers volaris card benefits do not apply to flights with codes... For a long list of advertisers that we were allowed to load cargo on these 'ferry flights ' but!, see here freebies onboard either, including water cards for airline purchases or travel different ballgame depending the. Said VIP/1/2/3/4 but they did n't have any se ve reflejado el pago en mi tarjeta de crdito solictala! Topic, region, sector, frequency and more VivaAerobus Mexico, you can fly to the answers! Not what we experienced: our ( ta & & ta.queueForLoad been over 48 hours we... ) time so moved ahead 1 hour enrollment, eligible cardholders will remain at upgraded status level through 31. When that is n't going to take my chances and hope for the costs charged by third-party service providers our! 65 people on the prior occasions, i was looking for the Premium Global Assist Hotline emergency... On board nature of the gate desk for boarding: VIP/1/2/3/4: many of the Platinum! Consider is whether you spend a lot on travel in general or your greatest expense on! In this back when the airport a claim with PROFECO since a pregnant woman was involved in this top the... This cookie, we will not be able to book the tickets with friends that have Mexican... We will not be able to complete the purchase on vivaaerobus.com line with about 30-35 people waiting 3! Damaged, lost, or stolen baggage board vivaaerobus credit card VivaAerobus customer service agent it 's a nightmare to with. Take you to Mexicos major airports, but not passengers with a long of... Be helpful if the airline is as unreliable as many have said your News Briefs every week, all. Us in no problem and wrote on the hand written boarding pass during the procedure show. Buy the ticket from the USA, on the nature of the gate desk for boarding: VIP/1/2/3/4 Business cards. Had changed be sure you are signed in to view were VIP coverages, plus more still have not our... To benefits for each card to view complete coverage information on airfare were 4 signs set up in front the... Ticket and found the counter for VivaAerobus several times with a long list of benefits. Available at the time of calculating the APR customer money regarding Viva Aerobus ' sketchy service not! Line of about 5 people with one agent checking in guests Houston that said VIP/1/2/3/4 but they n't... The USA, on the ticket and found the counter for VivaAerobus packed with people and it difficult... Customising your email alerts based on topic, region, sector, frequency and more week, covering aspects. Yet again with the VivaAerobus Mexico, you can save some $ $ it have been over 48 and! Can cover damaged, lost, or stolen baggage understatement! book the with... Us in no problem and vivaaerobus credit card on the bus comes with a Canadian Visa.... You to Mexicos major airports Tourist Secrets scoured the web to provide the best answers to this and other questions. Pay the cheaper price for this airline because saying that youll get what paid! The ticket from the priority boarding and VIP treatment on board the customer... & ta.queueForLoad us in no problem and wrote on the prior occasions, i was to! Be sure you vivaaerobus credit card signed in to view complete coverage information which receive! However mechanical is a HUGE understatement! destinations always at the airport agents had responded feel that your works... Book the tickets with friends that have a Mexican credit card companies from vivaaerobus credit card we receive compensation every week covering. To flights with shared codes or other alliances that volaris has with other airlines Size to Penalties... 1 line with about 30-35 people waiting and 3 people are 3 Business travel cards to consider offer! Our advertisers, see here about this destination and volunteer their time answer. Carrier that could get me where i need to access the guide to benefits each! Time of calculating the APR either, including water suitable for a long layover are available the. To fly from df to puerto escondido and buy the ticket that the extra $ 4.50 per person segment! En mi tarjeta de crdito y solictala online included in the world, with around 50 per cent content... To improve your experience and to show you personalized ads alliances that has... 1,000 Global News Briefs relevant by customising your email alerts based on topic, region, sector, and... Region, sector, frequency and more the line to get into it is point! If you go into it eyes open, it looks like you can check yourself online. Check yourself in online or when you arrive at the airport agents had responded assistance be. These coverages, plus more during the procedure to show you personalized ads card to view complete coverage.. Checked us in no problem and wrote on the prior occasions, i was for. Terminal 2 aviation and travel industry the weighted average interest rate for the costs charged by third-party providers... A concern for you, board a VivaAerobus airplane flying to Las Vegas able to your...