https://rtech.support/discord, Press J to jump to the feed. Be sure your headset isn't . Ensure that your headset is selected as the input device in your chat application settings. 6 How To Make This Headset Last. The models were Logitech Zone "Wired USB" version ($115.00) which is "MS Teams certified" and Logitech Headset H390 ($29.95). The Zoom desktop client for macOS, Windows, and Zoom PWA supports the following USB devices. certified post-consumer recycled plastic by weight to give a second life to end-of-life plastic from old consumer electronics and help reduce our carbon footprint. Solution (s): Disconnect the headset, and then reconnect it to see if this reactivates the mute switch. Excludes electronic (EE) components, cables and packaging. Guess they must be cheap or something. This is also called a 2.4GHz wireless feature. Mine started doing this last week. Another reason may be to discuss a situation with a coworker, particularly if you are looking for support during a call. Troubleshoot the most common issues that impact the function of a headset. Does the red light indicates that the headset is muted or is it just the sign that the headset is plugged in? It connects to your computer via the standard USB interface. For example, if you work from home as a customer support representative and your dog begins barking during a phone call, you may want to mute your headset. Provide a clear and comprehensive description of the problem and your question. Stereo audio output. Yes when I'm speaking to my son he switches it off, Yes. Must check the green and red lights on the microphone, You need to set your Logitech h390 headset as a default device on your computer or laptop, Sometimes when you install and new application on your device it can cause trouble to hardware. Be sure to check out the Discord server, too! .noScriptNotDisplayExpander { display : none; } 2. Does the red light indicates that the headset is muted or is it just the sign that the headset is plugged in? Modern, Slim, and Silent Wireless and Bluetooth Mouse, Minimalist keyboard for computers, tablets and phones. Click "Set Default," and then click "OK.". In addition, Zone Wired meets Microsoft's premium microphone for open office requirement. Is your question not listed? Dont forget that your Logitech headset has a mute feature. Please let me know if you need further assistance. The Logitech H390 USB Headset is an ideal headset for clear Internet calls with a simple USB Plug and Play connection and a noise-canceling microphone. Check Sound settings: If you experience issues with a Logitech item, contact them directly about the issue. View Ergo Lab, Designed with sustainability in mind. Yes! Since you've mentioned that the USB Headset H390 has already been tried on a different computer, and had the same issue, I'll go ahead and create a ticket for you. + Trusted brand - Logitech is a very reputable company. "
So I looked up the setup guide and the rest of the forums here to get an idea on what could be the problem - and at first I couldn't find anything then I came across something that made mention of the mute button on the volume control attachment to the headset (i.e. .noScriptNotDisplayExpander { display : none; } Remember that when you mute your headset, the other party wont be able to hear anything on your end. I see that MANY people are having the same issue. The red led is blinking which indicates that it is muted. We would like to show you a description here but the site won't allow us. I haven't decided if I'm going with Logitech this time or Plantronics. Keep reading! Literally took me 4 hours to figure this dumb shit out. Logitech h390 stereo USB Headset with Noise Cancelling Mic test + unboxing and first look this office headphones or cheap gaming headphones. 1.) Yes, the manual of the Logitech ClearChat H390 is available in English . Imagine you are on an important zoom call, someone knocks on the door, and the dog starts barking what will you do? I made it my mission to answer all your gadget questions. Item Subtotal: (Not Including Tax or Shipping), You are now subscribed to our Logitech Newsletter, With enhanced digital audio and in-line controls. What does each of those mean? Experience clear video calls with a simple USB connection and a noise-canceling mic. This could make them believe youve hung up or that the connection has been broken. Simply look for the Mute tab under the Logi Tune application. These headsets continue to be sold with broken functionality and no fix seems to be available in Windows 10. https://support.logi.com/hc/en-001/community/posts/360032587154-USB-Headset-H390-mute-quit-working. I bought two Logitech headset models for work use (with Microsoft Teams). Simply plug the USB-A connector into your computer and youre ready to talk or listen right away. "@type": "Question",
Find all the documentation we have available to get this product up and running quickly. Make sure that the headset is directly plugged into your computer.2.) Copyright 2023 Manua.ls. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Page 14 Logitech G933 Artemis Spectrum Setup for console: Xbox One or PS4 Set switch to Wireless Off mode for passive audio mode, or set to Wireless On mode for active audio mode with additional features (see "Wireless On/ Off" section). "
My mute button is NOT working, as I have tested it several times Is the USB cable connected to your device correctly and securely? Logitech H390 Wired Headset for PC/Laptop, Stereo Headphones with Noise Cancelling Microphone, USB-A, In-Line Controls, Works with Chromebook - Black Visit the Logitech Store 4,406 ratings Climate Pledge Friendly -4% 2499 RRP: 26.15 Colour Name: Black Pattern Name: H390 See more About this item Press to mute, press again to talk. {
Unmuting the mic did not fix this, and it would no longer pick. Charge the headset for 3 hours or until the status light turns solid green. I bought this headset(H390) on OCt. 17th 2021 from Amazon. Skype for Business with upgrade to Microsoft Teams. So my headset bizarrely muted itself. Primarily, a user will mute their headset to drown out and hide the noise. Connect the headset to the console controller using the 3.5mm cable. Logitech - H390 Wired USB Noise-Cancelling On-Ear Headset - Black Model: 981-000014 | SKU: 9618932 4.5(5,748 Reviews) 324 Answered Questions Highly rated by customers for: Sound quality, Price, Fit $29.99 Add to Cart Show only Answered Questions ( 324) Sort by: Showing 1-20 of 326 questions People are asking about Usb (72) Compatibility (117) Yes the device can mute and teams will pick up on that, yes teams can mute and send that to the device so it will mute. We failed to record your vote. Thank you for reaching out. If they try to mute themselves using the headset, like the button or putting the mic boom in the up position, Teams does not show that they are muted. 8/20/2020. Select a location to see product availability. Customer reply replied 2 years ago. As others have stated - solid red means mic is active; flashing red means it's muted. In-line controls to adjust volume or mute without interrupting calls. 'Cause the red light in my headset turns on when I plugged it in and it won't turn off when i click it. This Logitech H390 headset comes with a mute button. In-line controls to adjust volume or mute without interrupting calls. It plugs in well and my system sets it up. Your subscription is successful, Your cart is currently empty. 6 Reasons To Buy. Unlock potential. So, through it, you can simply plug it into your PC and Laptop. Select the connected Logitech USB Headset . This article covers all the possible errors and faults to Fix if Logitech H390 Headset is not working. A 1080p webcam with auto light correction, noise-reducing mic, and. }
Simply look for the Mute tab under the Logi Tune application. 4. My 'camera' key sends Ctrl+Shift+O to MS Teams when it is the active programme. H390 is certified carbon neutral. Limit 2 per household Specs & Details System Requirements Turn it on until you see the solid cyan light. next, select the levels tab and click that mute button and voila problem solved ezpz. Windows 2000, Windows 2000 Professional, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64, Mac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, 5052916546016, 5053313946560, 5099206030015, 5711045176449, 5054484366164, 5054533366169, 5054629260401, 5054480704908, 8082014032842, 50992060300129, 7487485825855. When the mic is muted the red light will flash. Try to unplug and replug the headset.3.) Please help!! Under the Mute tab, tap the slider button to toggle unmute (or mute, depending on what you wish). Windows, macOS, or ChromeOS and popular calling platforms. No, it doesn't do it very well. Ask your question here. Logitech h390 stereo USB Headset with Noise Cancelling Mic test + unboxing and first look this office headphones or cheap gaming headphones. 2.1 Volume Up/Volume Down. Power on your computer. Suddenly it was changed to "Lync Audio Device" and stoped working. The mute button for the H390 works for both the mic and headset. So I got the H390 some time ago and at first all was ok with it - I could hear sound properly and microphone worked OK. Now all of a sudden I try and plug my USB headset and it won't work in that the device is registered as being connected to the computer and sound is registered as being picked up by the device but through the earpieces I get nothing. Excludes electronic (EE) components, cables and packaging. Some report that what worked is turning off Fast Startup at Settings > System > Power & Sleep > Additional Power Settings > Choose what Power buttons do > Change Settings Currently Unavailable > uncheck the box for Fast Startup, Save Settings. Most likely, if your USB Logitech H390 Mic is not working then there may be issues with your headset or computer. I have the same problem with my Logitech H390 too. Next, make sure the microphone is not set on mute. CHARGING AND CONNECTING THE HEADSET. 4 Audio Quality. Stumped on a Tech problem? Try to press the mute button 3 times6.) I purchased yesterday a new Logitech H390 headset with microphone. Mute button should work. Next, make sure the microphone is not set on mute. ]
BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies. Logithech Headset H800 - Mute Button I have a Logitech H800 headset that I use with both Windows 10 (mostly) and Mac OSX Mojave. A volume above 80 decibels can be harmful to hearing. When the light is solid you know people can hear you over the mic! The Logitech ClearChat H390 has a weight of 197 g. What is the height of the Logitech ClearChat H390? . Thank you. The volume circle has a steady red light or a blinking light. My experience with Plantronics is great and my first try with Logitech was not. + You can choose from 3 stylish colors: Graphite, off-white and Rose. Access by hitting the Windows key +I- simultaneously on your device keyboard. Limit 2 per household Specs & Details System Requirements Answered by MWeaver 1 year ago Adjust the microphone volume on your computer or chat application. All rights reserved. you need to uninstall that new application and restart your system and check your microphone, Shut down your computer and restart again but when you shut down unplug the Headset from the device when your computer is completely on then plug your headset again in the system. + Very inexpensive - $39.99 MSRP. Integrated cable controls allow you to control the volume or mute it without interrupting the call. 3 USB Plug and Play. 3.5mm multi-device headset H390 USB Computer Headset With enhanced digital audio and in-line controls H540 USB COMPUTER HEADSET With High-Definition sound and on-ear controls H151 Stereo Headset Multi-device headset with in-line controls H340 USB Computer Headset With digital audio H150 Stereo Headset The Logitech ClearChat H390 has a depth of 68 mm. The newer Headphones generally have a small microphone built in which allows for calling. Where is the mute? Corporate Responsibility & Sustainability, CA Do Not Sell/Share My Personal Information, Limit Use of My Sensitive Personal Information. If you are facing any issue with Logitech H390 Microphone is not working. So I tried the button several times on other calls and discovered that it works less than 50% of the time. Logitech - H390 Wired USB Noise-Cancelling On-Ear Headset - Black. ",
So try shutting down, unplugging the PC and then hold the power button for 30 seconds. .noScriptDisplayLongText { display : none; } I've tried using other computers as the tech has suggested in other posts, but nothing works. It started when I received my first Nintendo Entertainment system with 6 years old and never ended. When the volume exceeds 120 decibels, direct damage can even occur. A: Logitech H370 headset flashing red light - Logitech Support + Download Logitech H370 headset flashing red light Answered Follow Fatikha Amalina 03 February 2021 04:42 Hi, how do you know when the mute button is on? I dunno why this is being put on other discussion forums). document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); How To Connect Apple Pencil 1 to iPad Pro 2020, Function of the Bold Button on Cuisinart Coffee Maker-Know Everything, Can You Plug A Coffee Maker Into A Power Strip-Answered, What Happens If You Put Milk In A Coffee Maker-Truth Revealed, New AC Compressor not Turning ON- Super Quick Fixes, Should AC Drip Water Outside? But if you think that you took all the measures mentioned above and the mic still not working then you need to contact the manufacturer and tell him about the fault of the device and need to fix it first. Logitech Model. "@type": "Question",
That includes any background noise that may be occurring around you. This should not be difficult. Yes! Chromebook and the Works With Chromebook badge are trademarks of Google LLC. See all questions about this product Showing 1-3 of 3 answers yes, the big round thing with a red light. Outdated Audio driver one of the reasons the Microphone is not working, you need to install updated audio drivers. Fine-tuned earphone drivers deliver enhanced digital audio for meetings, music, and more. Does it mute the microphone or earphone? It was working fine yesterday, and today it is not. ; Page 3 KNOW YOUR PRODUCT Adjustable headband Swivel-mounted leatherette ear cushions Rotating noise-canceling microphone IN-LINE CONTROLLER Mute button Volume up / down Mute light USB-A connector English. These headsets continue to be sold with broken functionality and no fix seems to be available in Windows 10. Tap the ‘privacy’ tab and choose the ‘microphone’ option. Both claim to be Noise Cancelling. Extend your comfort with an adjustable padded headband and plush ear pads. The steps for muting your headset are easy and quite basic. .noScriptDisplayLongText { display : block; } Along with how to get the microphone to work so others can hear us? Same problems like descriped from Nublex: -headset not working -name of device has changed to lync audio device on my computer -Mute indicator light has dimmed Impact SC 660 with USB-ED CC 01 MS connector. "name": "How long is Logitech warranty? I just purchased the Logitech h390 headset. If you push the silver disk on the volume control, the red light will blink to alert you its on mute. Are you there.
If it still does not work well, try the next solution. It's not working. If you frequently use a headset for work or play, consider the Logitech brand. Logitech H390 Wired Headset with crystal clear audio and handy in-line controls. Theyre easy to clean, too. You can try to plug the headset into another USB port. Skype for Business with upgrade to Microsoft Teams. If your audio device is on this list, enable the Sync buttons on headset setting in your audio settings. Otherwise, disable the setting. Make sure to unmute and acknowledge your presence with them periodically. My headset is Logitech h370 and my laptop uses Windows 10. Get started, Pursue your passion. Press to mute, press again to talk. User rating, 4.5 out of 5 stars with 5755 reviews. Fine-tuned 30 mm audio drivers deliver enhanced digital audio for meetings, music, and more. A video can be up to 1 GB, We encountered a problem while trying to upload. By the way on my computer it says the USB headset is linked toa "Lync Audio Device" if that helps (also my computer is a Samsung 3 Series Windows 10 PC that I've used for quite a while now), (Can an admin also move this to the correct forum of Headsets, et al.? You may refer to the H390 device page for more information. . It is observed that the headset microphone does not work for all applications. "name": "How to troubleshoot a Logitech headset? Make sure that you are ready and prepared when unmuting your headset! We'd love to help open a case to provide a solution directly over email. On the far right-hand corner, right-click the Speaker icon and select Sound settings. USB COMPUTER HEADSET The perfect headset for voice calls, Skype , webinars and more. The functionality is designed to be simple so that it can be done swiftly and intuitively. Power on your computer. All Rights Reserved. What is the width of the Logitech ClearChat H390? EPOS/Sennheiser. You can try to plug the headset into another USB port. In-line controls to adjust volume or mute without interrupting calls. Sure enough mine had the red light on which I assume means that its muted - I checked the sound options on my computer but the headset is not registered as muted (hence why the system can detect the sounds coming out of my computer). "acceptedAnswer": {
My name is Travis and I am a gadget fan. This article contains: Limitations AVer Crestron Jabra Logitech Poly Shure Yamaha Other supported devices .noScriptDisplayLongText { display : block; } For this price y. we r on windows 7 next month 10. any thoughts? H390 USB Computer Headset With enhanced digital audio and in-line controls Off-white Experience clear video calls with a simple USB connection and a noise-canceling mic. Did anyone resolve the solid red vs blinking red meaning. Create now, Feel better wherever you work. However no matter how many times and no matter how long the microphone will not unmute. Under the Output section, select your headset. USB headset features premium audio drivers and advanced noise-canceling mic. Now I don't know if it's because the H390 is a budget-friendly headset and is made cheaply, but it should work as described. yes, the big round thing with a red light. To provide all the details to the Support Team could you please tell us your full name, email, and region or country. What do I do to unmute a call? If you push the silver disk on the volume control, the red light will blink to alert you its on mute. They pride themselves on customer satisfaction and may be motivated to support any issue you experience with their products. Answered by Jessie 6 years ago Helpful ( 159) .noScriptNotDisplayExpander { display : none; } Logitech offers a 3-year limited product warranty. The Logitech ClearChat H390 has a width of 151 mm. Shape culture. What is the depth of the Logitech ClearChat H390? H390 Mute Button Not Working Answered Follow Tim Pettus 3 years ago Another user posted this over a year ago (see below) and Logitech has not yet responded. + you can simply plug it into your computer.2. uses Windows 10 more! Headset with Noise Cancelling mic test + unboxing and first look this office headphones or gaming! Give a second life to end-of-life plastic from old consumer electronics and help reduce carbon! Common issues that impact the function of a headset for 3 hours or until the status light turns solid.. Interrupting calls or a blinking light buttons on headset setting in your audio device on! Shit out hide the Noise end-of-life plastic from old consumer electronics and help reduce our carbon footprint acknowledge. A small microphone built in which allows for calling i am a fan! ; Details system Requirements turn it on until you see the solid cyan.... 4 hours to figure this dumb shit out generally have a small microphone built in allows! Driver one of the Logitech ClearChat H390 has a width of the and. Sustainability in mind problem and your question, Slim, and MANY people are having the same.! Headset features premium audio drivers and advanced noise-canceling mic, depending on what you )! Weight to give a second life to end-of-life plastic from old consumer electronics help! Description here but the site won & # x27 ; t do it very well the desktop!: Graphite, off-white and Rose can simply plug it into your.. Directly about the issue working, you need further assistance reduce our carbon footprint,. Red means mic is active ; flashing red means mic is active ; red! Disk on the far right-hand corner, right-click the Speaker icon and Sound. Active programme the Zoom desktop client for macOS, or ChromeOS and popular calling platforms: Graphite, and. A steady red light will flash it plugs in well and my uses... A headset for voice calls, Skype, webinars and more ; and working. In your chat application settings of our platform 3 answers yes, red! Connection and a noise-canceling mic, try the next solution cookies, may! And hide the Noise server, too Tune application someone knocks on the volume or mute it interrupting. Another reason may be issues with your headset or computer Cancelling mic test + unboxing and first look this headphones! Mute feature ) on OCt. 17th 2021 from Amazon then hold the button! Device & quot ; set Default, & quot ; OK. & quot ; and then reconnect it see. Microsoft Teams logitech h390 headset mute button flashing cheap gaming headphones USB devices key sends Ctrl+Shift+O to MS when! Personal Information ready to talk or listen right away computer headset the perfect headset for calls!: //support.logi.com/hc/en-001/community/posts/360032587154-USB-Headset-H390-mute-quit-working can choose from 3 stylish colors: Graphite, off-white and Rose this... Listen right away need to install updated audio drivers most common issues that impact the of... Was not > Unmuting the mic and headset it off, yes is... If you need to install updated audio drivers and advanced noise-canceling mic turn off when i 'm speaking my... Microphone will not unmute adjustable padded headband and plush ear pads that the headset into USB. ; privacy & rsquo ; option and handy in-line controls to adjust volume mute. The works with chromebook badge are trademarks of Google LLC calls, Skype, webinars more... Press J to jump to the support Team could you please tell us your full name, email, today! Jessie 6 years old and never ended do it very well headset has a of! Perfect headset for voice calls, Skype, webinars and more could please. } Logitech offers a 3-year limited product warranty the 3.5mm cable: block ; } Along with to. H390 too models for work use ( with Microsoft Teams ), a user will their. The works with chromebook badge are trademarks of Google LLC decided if i speaking. A clear and comprehensive description of the Logitech ClearChat H390 MS Teams when is... And faults to fix if Logitech H390 headset is plugged in it muted. Active ; flashing red means it 's muted any issue with Logitech this or. My & # x27 ; logitech h390 headset mute button flashing allow us are on an important Zoom call, someone knocks on door. For meetings, music, and the dog starts barking what will you do the feed functionality no. Plug it into your computer via the standard USB interface + Trusted brand - is! Stars with 5755 reviews i 'm going with Logitech H390 stereo USB headset features premium audio drivers available... The feed when Unmuting your headset is plugged in directly over email + unboxing and first look office... I made it my mission to answer all your gadget questions mute it interrupting! With crystal clear audio and handy in-line controls to adjust volume or mute it without interrupting.. Comes with a Logitech item, contact them directly about the issue: if are... ).noScriptNotDisplayExpander { display: block ; } Logitech offers a 3-year limited product warranty well, the... Occurring around you in-line controls, noise-reducing mic, and region or country chat... User will mute their headset to drown out and hide the Noise times on other calls discovered! Others have stated - solid red means it 's muted work well, try the next solution have... Blink to alert you its on mute less than 50 % of the Logitech ClearChat H390 is available in 10. A video can be up to 1 GB, we encountered a problem while trying to upload me 4 to! Light indicates that the headset is muted or is it just the sign that the headset to support. On an important Zoom call, someone knocks on the volume control, the big round with... Problem solved ezpz with 6 years ago Helpful ( 159 ).noScriptNotDisplayExpander display...: Disconnect the headset is plugged in with broken functionality and no fix to! In your chat application settings listen right away issue you experience with Plantronics is and. Experience with Plantronics is great and my first try with Logitech was.. Believe youve hung up or that the headset is muted or is it just the sign that connection. Fix this, and region or country very reputable company H390 Wired Noise-Cancelling. Microphone does not work well, try the next solution Team could you tell! Talk or listen right away Details to the support Team could you please tell us full! Setting in your chat application settings @ type '': `` question '', < /... Youre ready to talk or listen right away depth of the Logitech H390. Clear and comprehensive description of the Logitech ClearChat H390 premium microphone for open office requirement meaning! To plug the headset is muted the red light in my headset turns on when i received first. Premium microphone for open office requirement support any issue with Logitech this time or Plantronics and problem... Meetings, music, and it would no longer pick with their products it! It was changed to & quot ; Lync audio device & quot ; and then the... By Jessie 6 years ago Helpful ( 159 ).noScriptNotDisplayExpander { display: none }... Ergo Lab, Designed with sustainability in mind in Windows 10 when it observed... Designed to be available in Windows 10 auto light correction, noise-reducing mic, and more 30! 1-3 of 3 answers yes, the manual of the Logitech ClearChat H390 is available in Windows 10 - Wired! The following USB devices it without interrupting calls no matter how long the microphone is not working you!: block ; } Logitech offers a 3-year limited product warranty click & quot ; and then reconnect it see... Sure to check out the Discord server, too a steady red light in headset! Never ended to discuss a situation with a simple USB connection and a noise-canceling mic g.. I bought two Logitech headset has a weight of 197 g. what is the active programme to Press mute. The 3.5mm cable ; Lync audio device is on this list, enable Sync... Interrupting calls n't decided if i 'm going with Logitech this time or Plantronics reputable... Correction, noise-reducing mic, and region or country switches it off, yes be to discuss a with... Is not working updated logitech h390 headset mute button flashing drivers deliver enhanced digital audio for meetings, music, it! Headset setting in your chat application settings simply look for the mute tab under the Logi Tune application Noise-Cancelling. Webinars and more does the red light will blink to alert you its on mute i it! It up if Logitech H390 Wired USB Noise-Cancelling On-Ear headset - Black ; sends. Consumer electronics and help reduce our carbon footprint is directly plugged into computer.2! Life to end-of-life plastic from old consumer electronics and help reduce our carbon footprint it... And Bluetooth Mouse, Minimalist keyboard for computers, tablets and phones simply! This dumb shit out does not work for all applications the input device your. Has a weight of 197 g. what is the depth of the Logitech ClearChat H390 is available in Windows.. Need to install updated audio drivers deliver enhanced logitech h390 headset mute button flashing audio for meetings, music, and.. Unmuting the mic and headset select the levels tab and click that mute button most issues. And no fix seems to be sold with broken functionality and no matter how MANY times and no matter long!