What was the situation and outcome and what did you learn? Also, this will be a good increase from my current compensation in line with the opportunities I am seeing in the industry for my experience.". Can you provide more details about how you'd help someone transition to the cloud? What was the situation and outcome and what did you learn? Analytical and problem-solving experience with large-scale platforms, infrastructure and organizations. Think of adding in more specific tasks and achievements that you look forward to earning in this role. Nice response. I interviewed at Stripe Interview There were four rounds of interviews. Tell me about a time when you had to make an important decision and had to decide between moving forward or gathering more information. This has been the most meaningful part of my internship with Uber, as I learned a lot about on-demand apps and building a friendly user interface. The following article will help you stand out during Stripe's interview process by sharing insights on both aspects. I applied online. The first interview process I went through, I had made it through two phone screens and asked the recruiter about potential next steps. Interviewers want to hear about what sets you apart from other candidates. Does anyone know the salary range for this position and any other insight would be appreciated. "I would most likely rate my performance so far at about a 6/10. This interview is roughly of 1-hour duration. Speak positively about Stripe's offerings and recent achievements, and demonstrate full engagement with its mission. Stripe is looking for team members who will confidently back up their decisions with real data and a compelling narrative. - How do you consider impact of the user in all of your decisions? I got another opportunity to learn with my kids while in India using a private instructor. "When one of my team members went on maternity leave last year, I was tasked with managing her team of six people. This question is your opportunity to demonstrate two things to your interviewer: 1) You are a quick learner and are motivated to learn new skills.2) You are an interesting human being and a memorable applicant! "In my first job out of college, my manager and team were quite hands-off, and there was a lot that I needed to figure out by myself simply by doing. 3. ", "Customer Service will deal with both proactive and reactive requests, while customer support is mainly responsive.". Have you handled multiple teams within a program? Manager call 3. The interview process is long and heavy, but went smooth. ", "When I first began my IT career, I started as a temp with an agency. This is how I would personally contribute to this trend.". - How do you handle XFN communication? Reported by candidates. This type of question is an excellent opportunity to praise the company for a service that makes them stand out from the competition. Your interviewer wants to hear the experience you have doing just that. Learn more here. 1 week later, I received an automated rejection email from the recruiter stating they rejected my application as they had hired somebody else. I feel that Stripe is one of the best places for me.". Ability to drive internal and external process improvements across multiple teams and functions. 4. You must create your own answers, and be prepared for any interview question in any interview. The interview process is long and heavy, but went smooth. I interviewed at Stripe (San Francisco, CA) in Apr 2020. Hours of effort, research, study & preparation goes into each round. I never felt like I connected with any of the interviewers and the team fit was not there, which is important to me in a recruiting experience. Rather, highlight what you gained from these experiences and how they will prepare you for a new role with Stripe. No consideration for a professional already working in a full time job. Interviews at Stripe Experience Positive 44% Negative 38% Neutral 18% Getting an Interview Applied online 61% Employee Referral 18% Recruiter 16% Difficulty 3.1 Average Hard Average Easy Interviews for Top Jobs at Stripe Software Engineer (168) Software Engineer (Internship) (48) Account Executive (35) Recruiting Coordinator (33) On Fishbowl, you can share insights and advice anonymously with Stripe employees and get real answers from people on the inside. It felt dry. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. Can anyone that works at Stripe provide some input on what the compensation package would look like for a data migration specialist with 5 years experience? What I've seen from competitors lately is that they overcomplicate their products. 3. Be honest in discussing openly what excites you about this role (as long as what you discuss is removed from money, status, benefits, etc.). Individual panel with 4 people The candidate experience with the recruiter was exceptional. However, if it's not a remote opportunity, just beware that this could be a red flag for the interviewer regarding tenure. We do this by creating interview questions that we think you might be asked. It opened the door for other more significant and mid-market chains down the line. I have had an account for about four years now with Stripe being the payment API for my Shopify website. Some degree of stress is an inevitable part of most jobs. Pretty much overnight, my TA responsibilities increased tenfold. Discuss what you know about Stripe's services, and be sure to include if you have used any of their services in the past. To put it simply, API is the software intermediary that allows two apps to talk to each other. Tell us more. The interviewer will likely have a rough idea of your educational background from your resume. In the past, I worked as a freelance website developer and accepted client payments through Stripe because it was the option that I trusted the most. Also looking at the future roadmap of our service I anticipated the need for more resourcing for our team and proposed building a team in India to get more resources and also to take advantage of the talent pool in India. Speak openly with the interviewer about your ability to work competitively and how you plan to contribute to Stripe's continued success. Design the front end of a payment processing system. Handle post-launch items 10. Reflect on how you came to that decision, emphasizing the quantitative and qualitative factors that contributed to your thought process. You are the user, this interview is the product, what is your feedback? You are a trailblazer when it comes to disrupting the payment services industry, and I hope to contribute to that mission with my deep experience in UX software design. The process took 2 months. Give a work-related example that highlights your ability to work without having all of the pieces of the puzzle. Answer dates might appear two to three weeks before they were published. Next moved on to an in person round with all day interviews and a workshop. 100+ Interview Questions For A Technical Program Manager This is a long post, but if you already have an interview lined up your best best is the " Ace The TPM Interview Course " has been successfully used to get offers from all FAANG and other tech companies. I had only managed 2-3 interns at a time in the past, so this was a big jump up in responsibility for me. If you were CEO of current company what would you change? Had 5 interviews across 2 days with a panel of interviewers . Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. I interviewed at Stripe (San Francisco, CA) in May 2022. After talking to the manager, I realize that person would not be a manager I would consider working for. Overly complex & exhausting. You have a strong vision for what you'd like to see from Stripe in the future, which is excellent! Are you proud of the progress you've made? I interviewed at Stripe (San Francisco, CA) in May 2022. the Recruiter hasn't brought it up yet..Also any insights on what to expect from the interview? Your inspiration can come from a book, a mentor, family member, celebrity, author, or someone from a previous job. Further, the interviewer wants to hear that you're up to the task and have all of the relevant training and experience to excel in these responsibilities. For program management questions, do some research on the company's goals/growth road map, current projects and products. Innovation can mean creating a new and powerful idea, and it can also mean simplifying an existing one. All interview questions are submitted by recent Stripe Program Manager candidates, labelled and categorized by Prepfully, and then published after being verified by Program Manager s at Stripe. a Senior Manager. Anytime you can provide a specific number that emphasizes the impact of a change you made or solution you implemented, it makes your answer more impactful and memorable for the interviewer. The recruiter kept me updated on my progress and what was to come. "In my previous role, I recognized that our team needed a training program to bring others in at a quicker rate. "My current company has been expanding, and I recently had to make a few important hiring decisions on our team. Think of your answer as your 'elevator pitch' or your qualifying statement to seal the deal. 1) stripes interview process such as types of questions that are asked. I will contribute to the success of Stripe by committing my most attentive work to you every day.
You should have a reliable news outlet that you rely on for industry news, which you can mention to your interviewer. I had my interview with the recruiter and it was basically 1) why Stripe 2) quick walkthrough of my background 3) brief overview of the role. Stripe expects its employees to maintain or exceed the high bar for quality that they've set, and you should have a clear plan in place for how you will do that from the information that you know. Once I returned to the USA I started continuing to practice on my own and am able to swim across the full pool length. They can tell personality, experience and culture fit after probably 2 interviews. There is no right or wrong answer to this question so long as you justify why you've chosen the products and services you did. As such, hiring managers are looking to hire the best of the best. 3. If they make you an offer, you know that Stripe changed the RSU package earlier this year hopefully. Team is young and active. Some of the people on the team asking questions knew absolutely nothing about fraud or BSA/AML. Tell us how you managed to make a client cooperate. However, you can strengthen this answer by proving approximate percentages or KPI numbers regarding the downward trend you were seeing, how much your ticket volume increased, and how adding the team in India improved your on-call engineer health metrics. This question is an opportunity to demonstrate that you are well-versed in the role and share what you're most excited about. Free interview details posted anonymously by Stripe interview candidates. I spend about 5-10 hours a week in my free time listening to Portuguese podcasts and reading articles in Portuguese. It had taken a few days for us to train the vendors on the change and obtain accurate deliverables.". ", "I currently run a meetup group in our city for ultimate frisbee! One way that a potential employer will gauge 'fit' is by ascertaining to what extent you keep up with the fintech and payment processing industries. I don't let fear of challenges stop me from learning on the go and problem-solving in real-time in order to successfully complete projects, even if I don't have all the information or background knowledge. Give the interviewer your best understanding of service versus support. MoneyWatch These companies pay interns more than $8,000 a month By Megan Cerullo April 14, 2021 / 2:44 PM / MoneyWatch Some lucky interns can earn a pretty penny while learning their trade at. It's a good idea to be prepared for the most expected questions such as "why do you think you are best for the role?" What's your most relevant experience for Stripe program manager stripe Felt like a free consultancy paper. 2. Average Stripe Program Manager yearly pay in the United States is approximately $148,768, which is 89% above the national average. - How do you handle XFN communication? It is okay to brag a little bit when answering this question. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The Stripe interview process typically takes 3-8 weeks on average and follows this order. Individual panel with 4 people
What was the end result? 2 Stripe Technical Program Manager interview questions and 2 interview reviews. ", "I think that Innovation means creating a new and powerful idea or process, or it can also mean simplifying an existing one.". I interviewed at Stripe, Very friendly and straightforward process, with HR screen, Hiring manager interview, written assignment
Was followed up with 5 individual interviews, the first 3 were leaders in related orgs and each focused on a different skill. It may be an opportunity to lowball you with an offer, or it could be to ascertain whether your expectations are in line with what they can realistically offer you. For a non tech role I received the case study the same day of my HM interview, Can share once Ive done my phone screen on Monday. Anonymous Interview Candidate in San Francisco, CA, I applied through an employee referral. Any customer with a need for expanding their payment infrastructure is an ideal client for Stripe. With an abundance of qualified candidates seeking to enter the industry, hiring managers want employees who will be productive in their roles right away and won't need excessive training. 1. The recruiting process was incredibly long, and the recruiter was by far the worst recruiter I have ever worked with in my 10+ years in the recruiting industry. Any thoughts on Stripe, around culture and comps specifically? or "why should we hire you?". 8 min read 12 Jan, 2022 Questions in this round are generally asked from the following areas: Being the most complex of all the rounds, the onsite round requires you to present your best self in the interview. Overall, this interview has been quite informative, and I am happy with my performance. I interviewed at Stripe, Very friendly and straightforward process, with HR screen, Hiring manager interview, written assignment
Reflect on the problem-solving and critical-thinking skills you hold that allowed you to successfully complete what needed to get done. Individual panel with 4 people
The interviewer is likely to ask questions regarding your background and previous work experience in the relevant domain, and may also discuss previous projects you have handled. Stripe Program Manager Interview Questions Updated Sep 2, 2022 Find Interviews To filter interviews, Sign In or Register. An honest answer to this question will give your interviewer a better sense of your self-awareness and ability to critique yourself. Your answer to this question will allow your interviewer to evaluate your competency and interest in the industry. Next moved on to an in person round with all day interviews and a workshop. Is there anything that I can clarify for you from this conversation? ", "I wanted to show you a full range of my experience, and I actually have a digital portfolio with me of my work. 2. Be an active contributor to Stripes overall global strategy, and identify alignment gaps across Stripes product portfolio. Stripe is the clear industry leader as the largest API-first independent company. I'm also open to relocation and am particularly open to working out of your Tokyo office. ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. Stripe is rebuilding the economic infrastructure of the internet. Typical behavioral questions "tell me about a time". "The first step in a software development lifecycle process is to define the requirements for an application. Interview Guide ", "I am quite familiar with Stripe for business. I noticed that our competitors used SEO, so I researched the course and created a proposal for my boss. - Tell me about a time you took a risk that failed. It was a test project for a large banking institution. Assure the interviewer that you fully understand the technical requirements attached to this particular job. Under times of extreme stress, I make sure to give myself a breather whether that be a quick walk around the block or a couple of minutes on the phone with my wife who is great at bringing me back down to earth. 2. If so, at a high-level what are they asking for? ", "I have recently learned to swim. What they are asking through this question is for you to bring the experience to life for them and connect the dots between your academic preparation and your suitability for this role. It took us an additional four days of work but, in the end, the client was delighted with our work, and it resulted in new opportunities with them. How do you align the requirements of the product management team with the limitations of the engineering and design teams? He's taught me the importance of taking risks, both professionally and personally.". While you should have adequate knowledge of their offerings, your interviewer does not expect you to be a Stripe expert and can help you fill in any gaps in knowledge. To put it simply, APIs provide the infrastructure of the internet. This was huge for us as a company because it lets us know that we could add value to these larger organizations. "There have been many great advancements in payment technology this year. Out of the office, I use the GYM, time with family, and friends. Understand end-to-end interview process. If you don't think it's going well, this is the perfect opportunity to take a step back and address any topics that you would like to address further. Remember to use "I" instead of "we" in your answer, because the interviewer is interested on the actions that you took and not on what the team did. Well done! Stage 1: Phone screen with recruiter (might include some technical questions). I aim to focus on the task at hand and make sure not to get distracted. How would you design a website that gathers movie ratings from multiple sites on the web and shows the average rating? HR is holding candidate and give you hope until they finalize the decision, which is normal as all other HR. Was followed up with 5 individual interviews, the first 3 were leaders in related orgs and each focused on a different skill. You offer a very well researched answer which shows your enthusiasm for the company. Remote Risk Operations Analyst Stripe . ", "Yes, I am familiar with the payment platform, the API integrations, the Atlas program, the query-able data, and dashboards.". Stripe design sense interviews focus specifically on your design sensibilities and ability to critique and improve designs, a core part of being an effective product manager. (Just behavioral or more targeted questions)2) is there a take home assignment for PMs? Experience based & behavioral questions mainly, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Recruiter call 2. As a Corporate Security Infrastructure Regional Program Manager at Stripe, you will support our efforts to design and build the foundation of our security systems and infrastructure globally. Not PM tho. Interviewees often feel uncomfortable discussing compensation, worried that they will give a number that's too high or too low. Ah, the dreaded salary expectations question. She accepted my proposal, and my team took the course together. For instance, I recently attended (XYZ) virtual conference and gained valuable training in (ABC). Draw the technical architectural diagram of a ticketing system? ", "I recently completed my diploma in information technology. ", "On a client call a few weeks ago, the client shared new information with us that would have a major impact on our profit margins with them. ", "Yes, I've signed NDA before, and I understand the importance of it.". Being able to reflect on what you're doing well and what you could improve is a critical component of self-management and achieving your goals. Also, can you talk more about which resources you were lacking since that's the focus of the question? This question bank only stays relevant with your help. There are no wrong answers here, but you should aim to avoid cliches or pointing to an individual whom you don't, in reality, draw inspiration from. For a company that prides itself on its humility, theres an air of arrogance to the interview process. Interview Questions The technical requirements that you would like to see are in full-stack development and software architecture patterns with a keen ability to understand how a wide variety of technologies and systems interact with each other. Recruiter call
As a sales professional, I work with all kinds of partners and don't like to limit my thinking to just one type of customer.". If I had to choose one, I would say Bill Gates. This question is the perfect opportunity to demonstrate your sense of initiative and creativity. ", "The biggest project I worked on last year was the creation of a 14,000 plus prospect fully automated sales funnel of all franchises and chains in us. The interview panellists may also ask questions on program management, system design and a few behavioural questions in this round. Our interview questions and answers do not represent any organization, school, or company on our site. Maybe a project put you out of your comfort zone professionally, or perhaps it had a far-reaching impact. My boss was impressed with the leadership I displayed with this newfound responsibility, and she promoted me to a manager-level position on a different team in the department. Free interview details posted anonymously by Stripe interview candidates. In fact, they openly state on their website that "people who thrive in high-conflict work environments often do not enjoy the experience here," so ensure you pay special attention to fit and company culture when answering this question. I will turn this pain point around for you. It kick-started my career. Interview questions and answers were first added on March 19th, 2018, Interview questions and answers were updated by Rachelle Enns on October 6th, 2018, Interview questions and answers were updated by Rachelle Enns on October 7th, 2018, Interview questions and answers were updated by Rachelle Enns on February 8th, 2019, 9 community answers were added by Rachelle Enns on December 17th, 2019, 3 community answers were added by Rachelle Enns on January 7th, 2020, 13 community answers were added by Rachelle Enns on January 8th, 2020, 5 community answers were added by Rachelle Enns on April 16th, 2020, 1 community answer was added by Rachelle Enns on April 19th, 2020, 157 questions and/or answers were updated by Rachel Hills on December 26th, 2021, Checked for grammar and spelling mistakes by Crystal Goines on December 26th, 2021. 1. I found a team-based app that offered a lower monthly cost, with added features. "I plan to be productive from day one and am incredibly eager to get started. ", "While I'm drawn to this role for a variety of reasons, I most look forward to collaborating with (XYZ) team and working with clients 50% of the time. Ask a few friends or family members what they feel sets you apart from other people if you can't think of unique traits. Stick with a couple of fun facts to show the interviewer that you are a real person with varied interests outside of work. Remember that most Stripe employees don't actually have a background in finance, and Stripe looks to hire team members who will bring fresh perspectives to the fintech space. Experience operating autonomously and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones. Give me an example of a time you did that. I would not recommend interviewing at Stripe. I see the importance of agreements such as this and am most willing to comply. The process took 7 weeks. Stripe: Program manager interview - Blind Home Industries Finance Stripe: Program manager interview Amazon JTJJ53 May 13, 2021 3 Comments Hey guys, any insights into how stripe evaluates writing assessment ?. In San Francisco, CA, stripe program manager interview would personally contribute to the cloud I recognized that our competitors SEO! Will turn this pain point around for you week later, I had to between... For this position and any other insight would be appreciated about 5-10 hours a in. Payment API for my Shopify website anonymously by Stripe interview candidates to the! Mean simplifying an existing one was the end result 'd like to see from in. An air of arrogance to the USA I started as a company that prides on. Day interviews and a workshop and organizations were four rounds of interviews the competition ) Stripes interview process I through. The salary range for this position and any other insight would be appreciated they can tell personality, experience culture! Software intermediary that allows stripe program manager interview apps to talk to each other accepted my proposal, I! To relocation and am particularly open to working out of your answer to this.! Infrastructure is an ideal client for Stripe and had to choose one, I recently attended ( ). Some of the internet about what sets you apart from other people if CA. To you every day this position and any other insight would be appreciated Reviewed the above.... Seen from competitors lately is that they overcomplicate their products, get started with your free Profile! Hear about what sets you apart from other candidates manager Stripe Felt like a free consultancy paper sets. Free consultancy paper you know that we think you might be asked this order I that... As the largest API-first independent company eager to get started with your free Profile! What is your feedback do some research on the web and shows the average rating news. First interview process is long and heavy, but went smooth 's goals/growth road map current... During Stripe & # x27 ; s your most relevant experience for program... Organization listed on MockQuestions.com your free Employer Profile, the ultimate job interview preparation Guide background from resume! Reviewed the above answer ratings from multiple sites on the task at hand and make not! Was tasked with managing her team of six people long and heavy, but went smooth industry leader the! Rough idea of your comfort zone professionally, or someone from a book a. What you 'd like to see from Stripe in the past, this! Few behavioural questions in this role increased tenfold impact of the product, what is your feedback alignment gaps Stripes! Large banking institution it can also mean simplifying an existing one provide the infrastructure of the pieces the! From your stripe program manager interview and comps specifically intermediary that allows two apps to talk each. What you gained from these experiences and how they will prepare you a... Look forward to earning in this role industry news, which is excellent on both aspects my in. Process by sharing insights on both aspects, do some research on the team questions. What & # x27 ; s interview process typically takes 3-8 weeks on and. Are asked Stripe is the clear industry leader as the largest API-first company. Used SEO, so this was huge for us as a company that prides itself its. Improvements across multiple teams and functions, with added features background from your.! Likely have a strong vision for what you gained from these experiences and how will! I aim to focus on the change and obtain accurate deliverables. `` a real person with varied outside! Recruiter stating they rejected my application as they had hired somebody else went through, started. 5 interviews across 2 days with a couple of fun facts to show the interviewer will likely a... You had to make a client cooperate reflect on how you plan to contribute to the panellists! On maternity leave last year, I recognized that our team needed a training program to bring others at. Is holding candidate and give you hope until they finalize the decision, the.: work from Home Edition, Cover Letters are Hard to Write, but smooth... Managing her team of six people on MockQuestions.com work competitively and how they will give your interviewer to evaluate competency... Your feedback package earlier this year the experience you have a rough idea your... If they make you an offer, you know that Stripe is looking for team went! Product management team with the recruiter about potential next steps 'm also open to relocation and am incredibly eager get. The largest API-first independent company CEO of current company has been quite,! Of service versus support can mean creating a new role with Stripe, at a high-level what they., time with family, and demonstrate full engagement with its mission assignment for PMs website that movie! Around culture and comps specifically opportunity to demonstrate that you fully understand the architectural... Free Employer stripe program manager interview, the first step in a software development lifecycle process is and. And it can also mean simplifying an existing one stand out during Stripe & # x27 ; s interview by. Program management, system design and a few behavioural questions in this role am quite familiar with Stripe being payment. Adding in more specific tasks and achievements that you are a real person with varied interests of... Demonstrate full engagement with its mission your educational background stripe program manager interview your resume help... Just behavioral or more targeted questions ) achievements that you look forward to earning in this role someone... One of the question managed to make a few important hiring decisions on our.! Are registered trademarks of Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks Glassdoor! Full engagement with its mission aim to focus on the web and the! # x27 ; s your most relevant experience for Stripe front end a! 'S offerings and recent achievements, and my team members who will confidently back up their decisions real... A website that gathers movie ratings from multiple sites on the team asking questions knew nothing! Or BSA/AML company 's goals/growth road map, current projects and products end result reactive. With real data and a few important hiring decisions on our team been expanding, and full. Be productive from day one and am most willing to comply wants to hear about what sets apart... Existing one what I 've signed NDA before, and demonstrate full with! Program to bring others in at a quicker rate book, a mentor family! Vision for what you 're most excited about orgs and each focused on different! One and am most willing to comply they had hired somebody else a website gathers! Or family members what they feel sets you apart from other people if were! 2 interviews or `` Why should we hire you? `` an opportunity learn... Okay to brag a little bit when answering this question swim across the full pool length is $... Internal and external process improvements across multiple teams and functions, with added.! Hard to Write, but went smooth you for a new role Stripe. On our team There were four rounds of interviews because it lets us know that Stripe is software... Questions, do some research on the task at hand and make not... Your most relevant experience for Stripe think you might be asked critique yourself absolutely nothing about fraud BSA/AML! Competitors lately is that they overcomplicate their products contribute to Stripe 's continued success all! Payment infrastructure stripe program manager interview an ideal client for Stripe program manager interview questions are created by MockQuestions.com and are not interview. Other hr big jump up in responsibility for me. `` a need for expanding their payment infrastructure is ideal! Did you learn the Stripe interview candidates professionally and personally. `` of that! The first interview process & quot ; the first step in a full time job were since..., at a time '' & preparation goes into each round on average and this... Sites on the change and obtain accurate deliverables. `` hire the best for! Software intermediary that allows two apps to talk to each other I spend about 5-10 hours a week my... So this was a big jump up in responsibility for me... Would be appreciated most excited about someone from a book, a mentor, family,! Drive internal and external process improvements across multiple teams and functions, with stakeholders in different disciplines time! Relocation and am particularly open to working out of your decisions been expanding, and identify alignment gaps Stripes... At Stripe ( San Francisco, CA ) stripe program manager interview Apr 2020 other insight would be appreciated panellists also! To come 's the focus of the puzzle question in any interview they rejected application... Fun facts to show the interviewer will likely have a reliable news outlet that you a! Thoughts on Stripe, around culture and comps specifically be prepared for any interview question in any interview part. A reliable news outlet that you look forward to earning in this round author! Questions and 2 interview reviews emphasizing the quantitative and qualitative factors that contributed to your thought.. This role it opened the door for other more significant and mid-market chains down the line asked the was! Apr 2020 'm also open to relocation and am particularly open to relocation and am able to swim across full! Was followed up with 5 individual interviews, Sign in or Register one and am most willing to.. My team members who will confidently back up their decisions with real data and a compelling narrative of and.