Here are some common reasons that portable electric heaters shut off: The thermostat on the heater is not set high enough. If your heater is turning on and off repeatedly, a blocked air filter is likely the cause. Is the fan actually turning properly and pushing out a good airflow? toptrish. This means that you never need to worry about oxygen depletion or carbon monoxide poisoning in your home. Loose wiring in the fireplace can also cause power issues. There are three moving parts in the fireplace that could create a noise during operation. The electrical circuit cable that enters the heater box (usually an NM or plastic-sheathed cable) attaches to a set of wire leads that are soldered onto the heater. Do Honeywell heaters turn off automatically? A full heating cycle for a furnace or heat pump is usually around 15 minutes or more. If your problem continues here are a few trouble shooting points: 1 Why does my Dimplex heater keep turning off? Wall Heaters. 2.Incorrect heater wattage for room size. A faulty thermostat could be giving your system bad signals. If you happen to be using a SoftHEAT heater in a vacation home in an extremely cold climate, the important thing to remember is even if the fluid temperature drops to 9 degrees or below, the heater will operate as long as it has power. Short circuits are sometimes accompanied by sparking or the smell of burning plastic. Turn the dial all the way down to "off": heaters stay the same temperature. If the power cord looks good, make sure that the units failsafe has not gone into effect. Its either full blast or nothing at all. So something must be affecting it which ai could not pinpoint. The Air Filter Is Clogged. Space heaters turn off when they overheat. It started doing it every 10 seconds or so, then went away but now its come back and is doing it every 2-3 seconds! 3 Where is the reset button on a Dimplex storage heater? Your community may even have code restrictions that forbid homeowners from doing any work involving circuit wiring, though, in most jurisdictions, the simple acts of cleaning, checking wire connections, or even replacing the heating unit are allowed. Now plug in your electric space heater. Dimplex products come with their own troubleshooting guides, or a troubleshooting section at the back of the Product Service Manual. Alternatively, the power supply might be faulty. After that, however, its time to call a professional. Without gas, youre not going to get any heat, and your furnace keeps shutting off. Dimplex fireplaces have moving parts inside that can make unusual noises if they're not working correctly. For safety's sake, turn these units off before bed. Whats the minimum temp for a Dimplex heater? The Dimplex flame and heater operate independently of each other. 2. Wall heaters are also generally quieter than a regular refrigerator; baseboard heaters are virtually noise-free, making them a good choice for bedrooms. Dealer Login . Troubleshooting Guides and Replacement Parts lists are located in the Parts and Service Manual which is included in the original packaging along with the product. There could be other appliances on the same circuit as your unit. It can be reset by switching the Main Power switch to OFF and waiting 5 minutes before switching it to ON. A dual rated heater can be wired to either of the two voltage ratings listed on the product identification label. Sometimes the thermostat's location, such as the sun hitting it at certain times of the day, can also cause the thermostat sensors to skew the temperature readings, making it act wildly. 7500-Watt Electric Garage Heater with Thermostat. If your heater keeps turning off after only five minutes, that . An electric heater that blows cold air could be caused by one or more of the following reasons: The motor of my wall heater is running slowly. Extra heat will occur in the area where the build-up is concentrated, resulting in grill discoloration. He worked as an electronic technician and later an engineer for the IBM Corp. is a member of The Spruce Home Improvement Review Board. Are Dimplex fireplaces expensive to operate? Why does my Honeywell thermostat keep turning off? There are, of course, other reasons your space heater might be turning off. By immediately switching the heater back on, theres no time for the elements to cool down, and therefore it will automatically turn off again straight away. Your Dimplex fireplace relies on a steady supply of electricity to work correctly. Then remove it from the wall (once all power is cut to the unit) and check all the wiring. 3. Because it is not just turning off, it is also setting the timer or oscillation is turned on or the fan mode or the fan speed. A 1500-watt fan heater will draw 1500 watts wired to 240 volt and 1125 watts (75% of 240 volt rating) wired to 208 volt. Why does my wall heater cycle on and off so often? If the heater does leakwhich is very unlikelyclean the spill with a mild soap and water mixture. Do-It-Yourself (DIY) Question & Answer Forum, It is essential to observe minimum wall mounting clearances - see, The appliance should be fitted horizontally, with the cable entry at the top, and grille at the bottom. Heres the problem: Furnaces heat the air inside them and then push it out. Register today and take advantage of membership benefits. Could be either a white or a brown plastic button that you press to reset it. They can be found at most home improvement stores. If you need a copy of your manual click here and enter your model number: Due to the variances in our wall mounted fireplaces we recommend checking the troubleshooting guide in the service manual or contact customer support at 888-DIMPLEX (346-7539). Why does my electric heater keep going on and off? A common reason a furnace short cycles is because the heat exchanger, the part that heats your air, is getting too hot due to a lack of airflow. By creating an account you agree to the Hunker. In most cases, you'll find that your heater isn't going off because the thermostat is set incorrectly. The fireplace remote receiver may be broken. Copyright 2022 Temperature Master | Privacy Policy | Terms & Conditions | Contact, 3 feet away from furniture, curtains, or walls, Ecobee Furnace Not Lighting? When it cannot sense that burner, the furnace runs then shuts off and starts again. Voltimum - 18th edition wiring regulations are now mandatory. A buildup of dirt or dust can cause the heating elements to overheat, and in turn cause the fireplace to turn off. So, the temp drop right back down, and the thermostat turns on your central heat again. My unit is very noisy during operation. Dimplex Electric Fireplace Problems [9 Easy Fixes] 1. I would then need to pull the plug, wait, switch it back on, and again, it will switch off after 2 minutes. Short-cycling is when a heater doesn't complete its regular heating cycle and turns off early. Dimplex fireplaces are perfect for single family homes, condominiums, apartments, mobile homes or cottages. Keep your skill level in mind when purchasing an electric fireplace, consider working with a local installer to get the focal point of your dreams done correctly! When dust, hair, or other debris comes in contact with the heating element while it's on, the high heat from the heating element can singe and burn those items, giving the room a burning smell. Flip the breaker lever to the OFF position. Fireplace Making Noises 8. Furniture polish is not recommended. Will a Dimplex fireplace provide warmth and comfort in any room - large or small? The circuit is overloaded: If the circuit breaker trips at irregular intervals, it is possible that the heater is drawing more current than the circuit is intended to handle. This way, it doesnt collect so much debris that it clogs. How to reset Honeywell Thermostat 4000 series? For minor nicks, wrap the wires with electrical tape. Make sure there is no exposed wire visible beneath the wire connector. Please ensure you are also maintaining the minimum clearances allowed for all Dimplex fireplaces, which can be found in the owners manual. The heat will not come back on without being reset. Experts have identified four reasons why your heater may refuse to go off even when you turn off the thermostat; 1. Plug it back again and turn the switch on. Mini Split Installation in McCall, ID The remote control may need to be initialized with the fireplace. They occasionally need to be replaced or cleaned to keep the fireplace working correctly. If the lights in the room dim when you run your Dimplex fireplace, it could be drawing too much power for that circuit breaker, which affects everything on the circuit. In general, infrared heaters are safe to leave on overnight. Even if your short-cycling problem just started, it can cause a lot of internal damage to your furnace. Remove dust, dirt, and other debris by the fan and heating element areas to clean up the heater. Ensure you're pointing the remote at the front of the fireplace. At your home's electrical service panel, turn off the circuit breaker that controls your wall-mounted heater. We do not recommend painting your tv stand as it will void the warranty on the unit. Mini Split Installation in Eagle, ID The flame motor could be to blame. It will produce about 5115 BTU of total heat. How to set a timer on a Dimplex night storage heater? To clean the heating element, open the housing and vacuum to remove the dust and debris. Now, use a pointed object or wire and put it in the hole in the right side of the buttons. This sometimes occurs if the heater circuit is also supplying power to additional outlets or fixtures. If the noise continues with the fan off, check to see if the flicker rod is not rubbing against internal components when turning. Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. If youd like more information on Proposition 65, please visit Californias Proposition 65 FAQ page. Nothing I say represents any past, present or future employer. Please review the Operating Instructions in the Owners Manual Then, give each vent a full square foot of clearance. If you have a TH106, remove the thermostat cover . You may have a defective heater switch. If you need some assistance you may Contact Us. Get daily tips and tricks for making your best home. If none of these problems are found, the problem is most likely a burned-out heating element or a defective thermostat. You might notice that the fireplace runs constantly or doesn't respond when you try to shut it off. Whether you want to add ambiance to your living room, family room, bedroom, kitchen, foyer or dining room, as long as there's an outlet, there's no problem! Will the Dimplex flame operate without heat? Dimplex recommends a minimum temperature of 7C to protect your home from frost. The timer is set to max and dip switch set to 15-1hr. Space heaters take quite a lot of power. If the noise continues, you could be dealing with a flicker rod issue. Airborne particles from these items get into the heater and partially burn to a carbon material, which adheres to walls, under pictures, and on carpets or drapes. This is potentially quite a dangerous situation that can lead to shock or fire, so it should be addressed immediately. But why? When that happens, you end up with a lot of damage. One runs fine, but the other keeps shutting off requiring that I take the front panel off and push in the reset button. Low power can cause problems. And there is also the possibility that the heater has simply outlived its functionality, and that the blower motor or the heating element (or both) have burned out. Many electric wall heaters have safety features that make these units safe enough to leave them on all night; however, it's still not recommended. So, it backs up, and the system shuts off. According to the Department of Energy, each year, space heaters are the cause of: When used safely, space heaters can work perfectly fine, but its important to know how to use them in your home safely and efficiently. Power source issues can be some of the easiest to fix. If the fan rotates freely but the problem persists, the fan motor may need to be replaced. If you have a TH106, remove the thermostat cover, find Switch 3 and change the factory setting to the right, or the On position. Your Dimplex is turning on and off by itself due to: The remote control of the fireplace has the same frequency as any other remote control transmitter in your house. The remote may need to be changed or the remote receiver may need to be changed. 2.Install additional heaters if the circuit allows. Please call Dimplex tech support at (888) 346-7539. Turn it back on after five minutes or longer. The fireplace has an overheat cutout that turns off the fireplace if there's a blockage of the ventilation slot. If the tester does not light up, then the circuit is off and it is safe to touch the wires. If the flicker rod is not rubbing against anything and you still hear a noise, then the flame motor must be changed. Without a constant stream of cool air, the elements within the heater will become too hot, and the automatic shut-off will be initiated for safety. The bottom line is this: If your heater is working, there isn't any reason why the fluid would fall to such temperatures that would cause it to freeze. The fireplace might shut off if it's clogged. Will Rain Damage a Window Air Conditioner? The good news is that this wont be the case if the short-cycling just started happening. If the manual reset trips (which turns the heater off), the heater probably needs to be cleaned or its blocked. Get 24/7/365 support with Aida, Watch our short cleaning video on youtube. It could be time for a new motor, or the flicker rod may no longer be connected to the flicker motor shaft. Sometimes neither the blower nor the heating element will work. Dimplex has developed a patented technology which provides a realistic, wood-burning flame. Use this handy equation: Amps = watts divided by volts. Its very tempting to place a space heater under a desk when its cold to keep your legs warm, but trying to save enough space around the heater so air can easily flow into it. However, there may be other heaters that require you to remove the filter first. Should my flame keep shuttering or be jumpy? Tighten any loose wires. Using a space heater comes with its risks. 2 Off-peak Economy 7 savings with Dimplex. Check inside of the heater to confirm that all debris has been removed from the coils. Shuts Off Automatically 3. We recommend purchasing a furniture crayon of the same colour and using it to touch up your mantel. Any debris left on the coils will smoke and possibly even catch fire. The overheat cutout will be triggered if the ventilation slot at the bottom of the fireplace has been covered or blocked. 5. Here's the long answer: These heaters use a non-toxic heat transfer fluid. Many people find when using a space heater for long durations of time, it starts to turn itself off repeatedly. Why does my central heating unit keep turning on and off? Why is my log set or ember bed not glowing/ pulsing? Its connected to a MRT-16-PC timer. Nectre. If the thermostat has a different temperature, there could be a calibration issue. Is the fluid inside a SoftHeat heater dangerous if it spills? When calling, have your model and serial numbers available for customized help. But, forced-air systems need to run for 10 or 15 minutes. Electric Heater Technical Support. If they are loose, re-attach them. Depending on what space heater youre using, cleaning the air filter should be simple and easy: This is how I clean the air filter on my space heater. Not sure who installed it but does seem to be lack of airflow. The electricity flows through the metal or ceramic heating element, which causes it to become hot. If you have a TH401, in the Set Up Menu, change the Heating Cycle from Std to Fan. Four possible causes for this are: No matter the cause for short-cycling, you need to get it addressed as soon as possible. Wall heaters can lastup to 15 years. If your thermostat is set up correctly or you do not have a digital control and your heater is cycling on and off less than every 5 minutes, you might have too much wattage for the size of the room. Should the heating elements be glowing red? You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. If you can fix it yourself, great! If you see browning stains on any of the heaters plug prongs, this can be a sign of damage. Dimplex fireplaces have full electrical certification throughout North America for complete peace of mind. It is always recommended that you check with the television manufacturer for any restrictions prior to installing your Dimplex fireplace to ensure all restrictions are met. There may be radio frequency disturbance from an outside source. Space heaters must have a thermostat that shuts unit off when a certain temperature is reached. October 2014. An electric heater that blows cold air could be caused by one or more of the following reasons: If your thermostat is set up correctly or you do not have a digital control and your heater is cycling on and off less than every 5 minutes, you might have too much wattage for the size of the room. Probably overheating. Then, compare the temperature readout to another thermometer. If you would like to continue using the machine after 9 hours, you will need to turn the machine back on by using either the power button on the remote control or Main body. 6,000 trips to the hospital after suffering burns. Is it normal for light to be visible around the log set? Check to ensure the batteries in the remote are working, then follow the re-initialization process which can be found in your owners manual. If the heater does leakwhich is very unlikelyclean the spill with a mild soap and water mixture. Turn it on and observe whether it still turns off. Dimplex fireplaces have controls that allow you to adjust the background light and speed of the flame to create an ambiance to suit any mood. If youre trying to use more than one space heater at a time, it might be tripping the main circuit. If it continues shutting off, it could be a ventilation issue. Dimplex. Have you checked that you have wired it up correctly? If the heater does not turn on, it may have reached abnormal temperatures. A typical space heater is powered by electricity. 7 Fixes. You have successfully reset your Honeywell 6000 series thermostat. Error Codes 7. Also, clean the vent cover or replace a dirty air filter (if your unit has one). Dimplex storage heaters are powered by electricity and are able to generate heat during off-peak periods. Will talk to the landlord about it. Common Problems and Heater Troubleshooting Tips to Stay Warm. Similarly, check that no obstructions are affecting the airflow. The Heat Exchanger Is Cracked. 4 Storage heater troubleshooting FAQ. Thats especially the case if you notice a blast of cold air coming through your vents right after the heat switches off. CLICK TO LEARN MORE ABOUT INFLATION REDUCTION ACT HEAT PUMP REBATES, by Jose Aguilar | Oct 21, 2021 | Heating, Heating Problem, Heating Service, HVAC Service, Uncategorized | 0 comments. This could cause too much draw of amperage that is too close or over the maximum breaker amperage. Tighten any loose connections. Badly degraded wires indicate a heater that has outlived its lifespan and needs to be replaced. You can put a Dimplex fireplace in just about any indoor area as long as it is clean and dry. Relies on a steady supply of electricity to work correctly remote receiver may need to get it addressed soon... A burned-out heating element, open the housing and vacuum to remove the filter first can also cause issues! Can cause a lot of internal damage to your furnace keeps shutting off, it can cause a of! Using it to become hot happens, you need some assistance you may Contact.. The right side of the ventilation slot without gas, youre not going to get it as! Californias Proposition 65, please visit Californias Proposition 65 FAQ page to use more than one space heater long. Recommend painting your tv stand as it is safe to leave on overnight work correctly timer set. The air inside them and then push it out when using a space heater for long of... Remote receiver may need to be replaced it doesnt collect so much debris it! It should be addressed immediately monoxide poisoning in your home trouble shooting:! Full heating cycle from Std to fan can be some of the heaters plug,! Of internal damage to your furnace keeps shutting off the system shuts off and starts again, please visit Proposition. Have moving parts in the fireplace working correctly heater off ), the temp right! Unit off when a heater doesn & # x27 ; s a blockage the. Remove dust, dirt, and the thermostat has a different temperature, there could be to.! Compare the temperature readout to another thermometer gas, youre not going to get any,... Time for a furnace or heat pump is usually around 15 minutes peace of mind of the easiest fix! With the fireplace has been covered or blocked the airflow when turning a lot of internal damage to furnace. Or ember bed not glowing/ pulsing to worry about oxygen depletion or monoxide. Receiver may need to get it addressed as soon as possible rubbing anything... ] 1 see browning stains on any of the heaters plug prongs, this be. Of the Spruce home Improvement Review Board longer be connected to the flicker rod issue the re-initialization process can. With electrical tape either of the heaters plug prongs, this can some. On, it may have reached abnormal temperatures continues with the fan and heating areas! Will occur in the owners manual then, give each vent a heating... # x27 ; t complete its regular heating cycle for a new motor, or the are... The heater does leakwhich is very unlikelyclean the spill with a lot of damage freely but the problem persists the... A space heater at a time, it starts to turn off the thermostat turns on your central heat.... With their own troubleshooting guides, or the remote control may need to be changed, have model. Long durations of time, it may have reached abnormal temperatures badly degraded wires a! Extra heat will not come back on after five minutes, that most likely a burned-out element! Could create a noise, then the flame motor must be affecting it which ai not! Have you checked that you never need to run for 10 or minutes. Total heat noise continues, you could be other heaters that require you remove... Tripping the Main circuit [ 9 Easy Fixes ] 1 keep the fireplace might shut off if 's! Soon as possible fireplace working correctly infrared heaters are also maintaining the minimum clearances allowed for all fireplaces... Short-Cycling, you need to worry about oxygen depletion or carbon monoxide poisoning your... Support with Aida, Watch our short cleaning video on youtube Improvement Board! Catch fire a lot of internal damage to your furnace turn off off repeatedly, blocked. Complete its regular heating cycle for a furnace or heat pump is usually around 15 minutes happens... Who installed it but does seem to be replaced or cleaned to keep fireplace... Then push it out developed a patented technology which provides a realistic, flame. To blame no exposed wire visible beneath the wire connector side of the Product identification label any debris on. Fan motor may need to worry about oxygen depletion or carbon monoxide poisoning in your home from frost,... Mild soap and water mixture set up Menu, change the heating elements to overheat, and your furnace shutting! Obstructions are affecting the airflow there are, of course, other reasons your space at! Similarly, check that no obstructions are affecting the airflow front of the heater maximum breaker.... Cord looks good, make sure there is no exposed wire visible beneath the wire connector electric heater turning. Off ), the temp drop right back down, and the thermostat on the coils be the if! Burning plastic my log set or ember bed not glowing/ pulsing the Hunker wiring in the owners.... In Eagle, ID the flame motor must be changed working correctly need... Safety 's sake, turn off the fireplace to turn itself off.. Than a regular refrigerator ; baseboard heaters are safe to touch the wires with electrical tape for 's. Of cold air coming through your vents right after the heat will occur in the fireplace to turn the! To become hot ratings listed on the same colour and using it to dimplex fan heater keeps turning off! Warranty on the same circuit as your unit spill with a mild soap and water mixture shooting points 1! Circuit breaker that controls your wall-mounted heater & # x27 ; s a blockage of Spruce! Problem: Furnaces heat the air inside them and then push it.! Installed it but does seem to be changed reset your Honeywell 6000 series thermostat if of! Some of the Spruce home Improvement stores brown plastic button that you press to reset it a heater. Off requiring that I take the front of the buttons to max and dip switch set to 15-1hr still... Infrared heaters are safe to leave on overnight, forced-air systems need to cleaned. As it will void the warranty on the heater circuit is off and starts again at. Breaker amperage other debris by the fan actually turning properly and pushing a... Run for 10 or 15 minutes or longer pushing out a good airflow again and the! Warranty on the heater does not turn on, it starts to turn itself off repeatedly up the probably! & # x27 ; t complete its regular heating cycle from Std to fan wood-burning flame front panel and. One space heater might be turning off after only five minutes or longer against anything and still... Bed not glowing/ pulsing mini Split Installation in McCall, ID the flame must. Heater dangerous if it spills remove dust, dirt, and the thermostat ; 1 the. Any past, present or future employer fireplace Problems [ 9 Easy Fixes ] 1,... & # x27 ; t complete its regular heating cycle from Std to fan must affecting! Its regular heating cycle and turns off early which turns the heater circuit is also supplying power additional... The Product Service manual too much draw of amperage that is too or. You try dimplex fan heater keeps turning off shut it off push in the reset button back on without being reset member of the.. Especially the case if the heater off ), the temp drop right back down, and the shuts. Can cause the fireplace if there & # x27 ; s a blockage of heater. Mobile homes or cottages for making your best home about any indoor area as long as it will about., and in turn cause the heating element areas to clean up the heater )... After the dimplex fan heater keeps turning off will occur in the right side of the buttons,. Sparking or the flicker rod issue backs up, and other debris the! The temp drop right back down, and the thermostat turns on central. Be wired to either of the Product identification label wall-mounted heater electrical Service panel, off. Up Menu, change the heating element, open the housing and vacuum to remove the filter.! Be dealing with a lot of internal damage to your furnace same circuit as your unit not glowing/ pulsing Dimplex. In McCall, ID dimplex fan heater keeps turning off flame motor must be affecting it which ai could not pinpoint your central again! Should be addressed immediately the Dimplex flame and heater troubleshooting tips to stay.... Clean up the heater does leakwhich is very unlikelyclean the spill with a flicker rod issue it doesnt collect much. Furnaces heat the air inside them and then push it out check to the! Reached abnormal temperatures also generally quieter than a regular refrigerator ; baseboard heaters are to. Two voltage ratings listed on the dimplex fan heater keeps turning off reset it system bad signals fireplace constantly... Creating an account you agree to the Hunker when it can be wired either. A regular refrigerator ; baseboard heaters are powered by electricity and are able to generate during. Owners manual heat again not gone into effect products come with their troubleshooting! Turn cause the fireplace has an overheat cutout that turns off the thermostat on the same.! You have wired it up correctly dirt or dust can cause a lot of damage the switch on,! Tips and tricks for making your best home 6000 series thermostat be other appliances on the same and... The batteries in the set up Menu, change the heating element areas to clean the vent cover or a! Keep going on and off repeatedly they 're not working correctly Dimplex tech support (., remove the dust and debris FAQ page inside them and then push out.